Baskin Robins
1220 Morse Rd, Columbus, OH
Crema's Take
“This Columbus location struggles with consistency across the board, from stale pastries and ice cream cones that taste weeks old to unpredictable staffing and service that ranges from genuinely warm to frustratingly dismissive. While the occasional visit yields decent ice cream, the unreliable inventory, quality control issues, and frequent staff rudeness make it a risky choice even for a quick grab—you might drive across town only to find they're out of what you came for. If you're craving Baskin Robbins in the area, you'd be better served seeking out a different location.”
What to expect
Classic coffee drinks done right. Quick-grab spot. Pastries on the menu. Family friendly. Drive-thru.
Google Reviews
I can’t even believe the service, or lack thereof, my daughter and I just received at this location. No management on site, only rude incompetent employees.
This place is absolutely disgusting.... First off I wanted to say the lady that served me gave me the waffle cone that was in the display and it tasted like it was literally a week old It disintegrated in my hands I went back in and asked for a refund I don't recommend this…
Very poor customer service went inside for ice cream and the cashier was very rude would not give is the ice-cream cone until we paid for it asking other employees to hold are cones as if we where going to run with it on top of it my waffle cone had a paper inside the cone i…
The lady at the window was very nice and friendly but their donuts are awful I had to go back because I ordered Boston cream they were hard definitely not fresh I went back through asked if I could please have some fresh ones if they had them not to be rude I apologize for which…
On the odd times that I have gotten what I want it was good. I’ve driven 10 miles to this store (to get Baskin Robbins chocolate ice cream) three different times this Summer. Once they had no chocolate ice cream-a staple. The other 2 times they told me they had closed the ice…
Crema Reviews
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