Crema's Take
“This location is consistently hamstrung by poor service and low hygiene standards—reviewers report rude staff, stale pastries, missing inventory, and a general lack of management oversight. If you're craving Baskin-Robbins ice cream specifically, you're better off finding literally any other location, since this one has a 2.5-star rating with a pattern of complaints rather than isolated bad days. The drive-thru might seem convenient, but multiple visits suggest you'll leave frustrated more often than satisfied.”
What to expect
Classic coffee drinks done right. Quick-grab spot. Pastries on the menu. Family friendly. Drive-thru.
Google Reviews
See all on Google →I can’t even believe the service, or lack thereof, my daughter and I just received at this location. No management on site, only rude incompetent employees.
This place is absolutely disgusting.... First off I wanted to say the lady that served me gave me the waffle cone that was in the display and it tasted like it was literally a week old It disintegrated in my hands I went back in and asked for a refund I don't recommend this…
Very poor customer service went inside for ice cream and the cashier was very rude would not give is the ice-cream cone until we paid for it asking other employees to hold are cones as if we where going to run with it on top of it my waffle cone had a paper inside the cone i…
The lady at the window was very nice and friendly but their donuts are awful I had to go back because I ordered Boston cream they were hard definitely not fresh I went back through asked if I could please have some fresh ones if they had them not to be rude I apologize for which…
On the odd times that I have gotten what I want it was good. I’ve driven 10 miles to this store (to get Baskin Robbins chocolate ice cream) three different times this Summer. Once they had no chocolate ice cream-a staple. The other 2 times they told me they had closed the ice…
Crema Reviews
You might also like
Jitters Coffee
★ 4.7 (950)
Jitters Coffee is a beloved Columbus institution that has earned near-perfect…
Bake Me Happy
★ 4.8 (606)
This gluten-free bakery in Columbus has earned serious acclaim for handcrafted…
Freedom a la Cart Café + Bakery + Catering
★ 4.8 (401)
Freedom a la Cart feels like a neighborhood gathering spot run by people who…
German Village Coffee Shop
★ 4.7 (1,209)
Tucked into Columbus's charming German Village, this old-school diner does…