Kona Loa Coffee Crown Valley
Kona Loa Coffee Crown Valley — photo 2
Kona Loa Coffee Crown Valley — photo 3
Kona Loa Coffee Crown Valley — photo 4
Kona Loa Coffee Crown Valley — photo 5

Kona Loa Coffee Crown Valley

27525 Puerta Real #500, Laguna Niguel, CA

★★★★★4.8(62 Google reviews)

Crema's Take

Tucked in Crown Valley, this spot nails that coveted indoor-outdoor vibe with an open window layout that's perfect for lingering over a cup and watching the world go by. Beyond their stellar traditional espresso drinks, they're earning serious love for their exceptional matcha lattes and creative cold brew creations—think Earl Grey cold foam—that justify their slightly higher price point. It's the kind of place where friendly, efficient staff and a clean, welcoming atmosphere make it easy to understand why locals keep coming back, whether they're meeting a friend or settling in for some solo time.

What to expect

Specialty drinksMatcha & teaCold brewTraditional drinksSlow sitOutdoor seatingMeetingsSignature drinksFamily friendly

Google Reviews

Randy Ervig
★★★★★2 months ago

Great atmosphere and even better coffee! The open window layout creates a cool indoor-outdoor feel that's perfect for people watching or enjoying the outdoor scenery. The staff were incredibly helpful and friendly from start to finish. The coffee was smooth, tasty, and hit the spot. Highly recommended!

Hope Velasco
★★★★★3 months ago

After reading some of the other reviews, it’s frustrating to see that what feels like less than mediocre customer service seems to be directed singularly toward me. As someone who values customer service, it’s frustrating that the interactions are often so rude and short. I understand customers can sometimes be annoying or needy, but I consider myself very kind and easygoing. Coffee is expensive these days, but I value quality and will spend money where the coffee is good. Your coffee is genuinely delicious, which is why I have been a loyal customer and intend to keep coming back for good coffee. Yet despite my drink always being very simple with no modifications, I’m almost always met with annoyance for simply asking for a little more milk. I didn’t realize wanting more milk in my $7 latte would come with attitude or eye rolls. I’m never rude when I ask, and I always make a point to be polite and thankful before leaving, but the draining energy seems to exist from the moment I am greeted until I walk out. Whoever owns this store can read this knowing this review is coming from someone who wants to continue supporting your business. The coffee is amazing and your success makes sense, but it may be worth having a conversation with your baristas about what good customer service looks like. Small things make all the difference. Topping off a latte with more milk shouldn’t create frustration, nor is it appropriate to speak negatively to other baristas while a customer is standing there waiting for their drink.

Kaylie B Workman
★★★★★4 months ago

this is the best matcha i’ve ever had. the staff is super friendly and efficient. the matcha drinks are a little pricey ($7-10 range) but for quality drinks at a local business it’s totally worth it. my favorites are the strawberry matcha (half sweet) and the jasmine matcha. the coffee is also delicious!!! can’t recommend this place enough

Jazmin Margalef
★★★★★5 months ago

As a former east coaster it is so hard to find coffee shops that are time efficient in orders at any point in the day. I love the Spanish latte and the staff are always friendly. Clean space and I love the open wall concept bar for working!

Tiffany Lo
★★★★★6 months ago

I had a hard time picking which drink I wanted because they all sounded so good! I went with a matcha latte with earl grey cold foam. Loved it!! My husband got an iced passion fruit green tea and he said it was really good. We met up with friends and enjoyed the breeze and natural light from the large open window. Looking forward to trying more drinks here next time.

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