Java at Sam's Town

Very laid back and if you don't want to eat too much this is a great place to start. Atmosphere is nice. The desserts are also tasty.

I ordered a Java chip frappachino, and based on their signing I thought it would be like star bucks- wrong, it’s kinda gross, syrup all along the bottom. I also ordered a ham and Swiss and got turkey. I hate turkey but I hate having to go beg for the food I ordered more. Do better, show you care, it’s hospitality it’s that simple. Especially for $18, I would have traveled to a real star bucks and still left spending less and happier.

I agree with Joe below. $4 for a non refillable 12 oz solo with a fountain drink is stupid. 99% of places that charge that much for a fountain drink give refills. This is a bad business model and shows the management style of Boyd. I will spend more time at Bally's and Margaritaville. Margaritaville free refills at the sports book and also on the casino floor. It's just a bad experience here.

I remember the day when food and drink at casinos was inexpensive. Not at Java’s Deli. This is the only “coffee shop” I found open in Shreveport at 6 am. The cappuccino was way too hot and tasted like coffee with milk rather than espresso. Oh well, what did I expect from a casino?

I would like to give them ZERO stars as customer service was rude, and the lady that took the order did not have a name tag/badge on so I can’t let upper management know her name. The Java’s burger is a microwave burger as they do not have cooks after 11pm to make the orders. The fries were subpar if you eat them right away or are just starving and haven’t ate all day. I asked if I could sub out the soft drink for a water and was told no you have to get a can root beer or a fountain drink. Sam’s Town and Java’s has really went down hill over the past few years. It seems they are cutting cost and do not care about their customers and only the bottom dollar. Personally my opinion is they just want to make as much money as they can and only care about the business aspect.