Heav'nly Donuts
60 Haverhill Rd, Newburyport, MA
Crema's Take
“The staff here has built a cult following that spans a decade—regulars swear by the genuine warmth and memory-sharp service that makes you feel like a regular on your second visit. Their Bavarian cream donuts are a relic of old-school donut shops, and the coffee holds its own alongside pastries that are consistently fresh. Fair warning: experiences vary wildly depending on who's behind the counter, so you might encounter either the best or worst service in town.”
What to expect
Classic coffee drinks done right. A quick-grab spot, good for meetings. Pastries on the menu. Family friendly.
Google Reviews
Great donut shop. Only place that still has Bavarian cream donuts. !!! Allways fresh
Shoutout to Tiffany at Heavenly Donuts — absolutely top-tier service. She’s friendly, welcoming, and makes every visit better. Great attitude, fast service, and you can tell she genuinely cares. If you’re going to Heavenly Donuts, ask for Tiffany. She’s the reason I’ll be back.
Food is always great, but what separates this place from the rest is the staff. They are simply the best. Friendly, helpful, knowledgeable, and they remembered my order my second time in the store. Would give them a raise or Christmas bonus if I could. Will be visiting again
This place is a joke. The customer service at Heavenly Donuts was some of the worst I’ve ever experienced—rude, dismissive, and completely unprofessional. The staff acted like I was a nuisance just for walking in. No smile, no greeting, just pure attitude. And the food?…
Coffee is awesome, food is great…. But the service and the girls are simply the BEST!!! I’ve been going here every day for almost 10 years and I honestly wouldn’t want to start my day any other way!! Special shout out to Tif Tam Patty and Nic, love you guys ❤️
Crema Reviews
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