Crema's Take
“This downtown Austin coffeehouse struggles with both its core product and service—reviewers consistently complain about weak, Folgers-quality coffee and inattentive staff who prioritize chatting over taking orders. The space itself is pleasant and there are decent breakfast options, but if you're coming for specialty coffee, you'll be disappointed, and if you're in a hurry, you might wait frustratingly long without getting attention.”
What to expect
Classic coffee drinks done right. A laptop-friendly spot, good for meetings. Light food on the menu.
Google Reviews
See all on Google →Service is so bad. No urgency. Sat there for 10 minutes waiting for my croissant. I finally got up and ask and they never did anything with it. Staff just talking to each other and standing around. Awful service.
Caroline is split 3 ways. Coffehouse Caroline Upstairs at the Caroline All these 3 are in the Element/A lot lobby. Out of the 3, we didn't experience the Caroline. We did enjoy the Coffeehouse and the "Upstairs" Location is key. Downtown Austin. I enjoy the busy downtown vibe…
The food options are standard I liked the small breakfast burritos. The coffee options are bad Ionly one flavor and it literally taste like strong Folgers. Just gross.
To start off the coffee shop was a very nice atmosphere and I loved the options on the menu itself which made me gravitate towards trying it out. I ordered two chocolate croissants and two coffees which seemed like a simple order and tipped 20%. We got our coffees at a…
Great coffee shop in the heart of the Austin Downtown in Alot lobby. Plenty of place on first and second floor. There are some good coffee options and food looks great. Next time I will the the food. The staff is very nice.
Crema Reviews
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