Westrock Coffee Company - Roasting & Manufacturing
30 Collins Industrial Pl, North Little Rock, AR
Crema's Take
“Westrock's staff genuinely goes the extra mile—they'll literally wake you up to offer early unloading if you're sleeping in the lot—but manage your expectations around wait times and tight parking if you're rolling through with a truck. The roasting operation itself is solid and traditional, though you'll want to call ahead rather than rely on their chatbot if you need to sort out logistics. It's the kind of place where people skills matter more than efficiency, which works great if you're not in a rush.”
What to expect
Known for their pour-over program. Open late. Parking available.
Google Reviews
Good people 24hr I came early to deliver parked in lot next door they came out and woke me up and asked if I wanted to get unloaded early. Unloading process a little long but not bad. Can stay in lot next for reset if needed
Have been here a couple times overnight parking is allowed they have a vacant lot near by I have always slept in the door or just got lucky enough to get empty. Easy people to get along with.
AI chatbot when you call for service is not effective and doesn't understand much. So it turned a 1 minute call into an 11 minute call with the issue unresolved. I get that AI has a place in the future, just buy a better one. If you called your own service line, you'd be…
Truck unloading time is pretty slow here. I'm a regular so if you come here and you're not the best driver, please go to the the next drive past Westrock. It's an empty lot where you can stage your load until they call you. There isn't any signs telling you any of this but if…
Small lot. No place for more than one truck to wait by shipping & receiving sign. Nice people in warehouse. Little slow on unloading. Appointment @1000 arrived 0820 docked 0940. Departed 1135. They a nice lot next to building don’t know if you can do overnight I did not ask.
Crema Reviews
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