Frankly Coffee

I used to love coming here, I've previously enjoyed their coffee and overall vibe of this café. However, the most recent time I went here, I found small shards of glass at the bottom of my latte. I nearly drank them, thinking I was just feeling raw sugar, but then thought, "thats strange, I didn't order raw sugar in my latte". After pulling the shards out of my mouth, I immediately stopped drinking the beverage and went to inform the barista of the glass. She *truly* did not care. She replied, "yeah well, I can give you the owners email if you want it." Truly unbothered. I then went to the trash to retrieve the coffee I had thrown away, to see if there was more glass remaining in the latte. I slowly poured the remainder of the latte out over a white cardboard box, where there WERE more shards of glass in the latte! When I realized the barista was also watching me do this, she quickly put her finger over the glass shards that poured out of my trashed cup, and told me "yeah, that was just raw sugar." Her customer service was a joke, and the owner never reached out to me to apologize or make things right. Please visit Frankly Coffee if you're interested in poor customer service and ingesting glass!

An excellent coffee shop for specialty coffee and espresso drinks. I was surprised by the quality roasters and beans that they carry. The staff was exceptional and they gladly grind the coffee to your specifications. I purchased a Guatemalan coffee from Huehuetanango that was outstanding. It was from a roaster called Sweet Bloom out of Colorado. I definitely will return.

Good flat white. Location is good with walking distance to some close by shops. Not much indoor seating but plenty of outdoor chairs and tables. Very much a local spot.

Stopped by Frankly Coffee before our trip to Pikes Peak for some coffee. Kept it simple and ordered the Pumpkin Spice Latte. Great price and very good drink!

Great small coffee shop. Friendly staff, good atmosphere (even though very small) a nice outdoor patio. Oh… and REALLY GOOD COFFEE! Whole milk latte with an extra shot. So good!