Crema's Take
“This is a Nespresso retail shop that lets you sample free espresso drinks and recycle pods, which appeals to people already invested in the brand—but the 3.2 rating reflects genuine inconsistency in service, with customers reporting both friendly staff interactions and awkward moments of being ignored or receiving incorrect orders. If you're a Nespresso user looking to try their flavor of the month or dispose of pods responsibly, it's fine for a quick stop, but don't expect reliability or a polished experience.”
What to expect
Espresso-focused. A quick-grab spot, good for meetings.
Google Reviews
See all on Google →CHECK YOUR BAG BEFORE YOU LEAVE. I guess it's partially on me too for not checking my bag before I left but the older lady who helped me out was kind of a scatterbrain (even if she was sweet). I told her multiple times I needed a descaling kit and I didn't realize until I was…
Awesome place with amazing friendly staff. You can pop-in and sample a cup of coffee/expresso from the selection they are offering - the selection keeps changing to make it interesting - all for free. Coffee is served in glass cups ... not paper - thus enriching the experience.…
What an odd experience. The specialists were great and doing their best, which I appreciate. I was able to recycle my pods, which was my main reason for visiting the store. However, I wanted to make a purchase and couldn't do so unless I made an account. I then made the account…
Welcoming staff, neat, many options to choose from. You can taste the flavor of the month in store.
My experience started off pretty disappointing. When I first walked into the store, all the employees were standing in a circle chatting, and I didn't feel welcomed at all or helped. Thankfully, Andrew came over and completely turned things around. He was incredibly kind,…
Crema Reviews
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