Cuppa Cha
262 W Lane Ave, Columbus, OH
Crema's Take
“Cuppa Cha is a vibrant boba and specialty drink destination where creative beverages like brown sugar coffee and Oreo milkshakes meet genuine hospitality—regulars consistently praise the friendly, attentive staff who make you feel genuinely welcomed. Whether you're grabbing a tea-forward boba with fresh fruit or settling in for a meeting, this spot strikes that rare balance of casual accessibility and craft quality that keeps people coming back.”
What to expect
Google Reviews
I prefer my Boba teas featuring tea to be very tea-apparent. I enjoyed my green grape refresher was full of fresh fruit. The creme brule beverage I got had crystallized sugar in it so the mix or sugar used wasn't well incorporated and I couldn't taste any tea. Perhaps my choices of beverage were not the best, but the sago that was added was also really mushy and had no bite at all. It was overall just okay. Given the parking situation and location, student would likely frequent this place, but I would go elsewhere. If I returned again I would likely only pick fruit teas as the creamy tea I picked was just too much like a thin milkshake.
The drinks were good overall, but I didn’t like the fact that right after I ordered, a girl clocked in and looked like she had just finished a long day of classes since she still had her backpack on. She tied her hair up and went straight to making drinks without washing her hands. While grabbing the cups to separate them, I noticed she put her whole thumb on the inside of the cup to pull them apart, which was really unsanitary. This put me and my sister off, especially since she was also touching the ice machine handle and other things around her. I ordered four drinks, and thankfully the male employee made all but one , the osmanthus mochi fermented rice milk tea which she made. That one didn’t taste great anyway; it kind of tasted like air freshener and was really bitter. I’m not saying we didn’t like it because she made it, but it just wasn’t good. Overall, the drinks were nice, but this is definitely something that should be fixed. Employees should be reminded to wash their hands, especially when they’re the ones serving drinks.
Absolutely Loved It! This boba spot is everything! From the moment I walked in, the service was amazing super friendly, fast, and welcoming. You can tell they actually care about their customers. The drinks? Top. Notch. Every sip was packed with flavor, perfectly balanced, and honestly some of the best boba I’ve ever had. The quality is definitely worth every penny. Whether you’re a regular boba lover or trying it for the first time, this place is a must visit. I’ll definitely be coming back again and again!
A fantastic first visit and definitely not my last! There were so many options, but I went with the brown sugar coffee and wow… it was really good! Bruce was incredibly friendly and made sure we were completely happy with our drinks. You can tell he makes them with care and love. Highly recommend!
I recently visited Cuppa Cha and had an amazing experience! I tried the Oreo milkshake, and it was absolutely delicious. The blend was perfectly creamy with just the right amount of Oreo crunch. What made my visit even better was the fantastic service from Macy. She was incredibly friendly and attentive, making sure I had everything I needed. Her warm and welcoming attitude really stood out and made my visit special. Overall, Cuppa Cha is a great spot for boba and milkshakes, and the excellent customer service from Macy made it even more enjoyable. I can't wait to come back!
Crema Reviews
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