Coffee, Hip Hop & Mental Health

I’ve been a long-time supporter of CHHMH and truly value their coffee and their mission. I was especially excited to purchase a sweatshirt before the holidays, but unfortunately, it never shipped. I received a mass email stating that some orders were delayed and that remaining orders would be fulfilled by late December. However, it is now early March, and I still have not received my order, nor have I received any responses to multiple emails requesting a refund. It’s incredibly disappointing to have to dispute this with my credit card company due to an issue on their end. This is especially frustrating given the organization’s mission of supporting and destigmatizing mental health, yet this experience has caused unnecessary stress and inconvenience as a customer.

Went here for an open mic and the host and staff were super friendly and welcoming. Its a great space. Can't wait to go here during the day too.

10/15 EDIT - PLEASE READ: This place is amazing because of Nyia, the previous assistant manager - she is so incredibly sweet and kind. But I’ve just found out that unfortunately the owner does NOT pay their workers here. I will not be coming back. I’ve never felt so welcome at a coffee shop before!! The workers here are so so sweet. I got the Rihanna at the Met and Frank Ocean and they are both so good. I think the ice is also made of coffee so it doesn’t dilute over time. Definitely will be back!! The vibes are so good and coffee is definitely the best I’ve had in Chicago so far.

I accidentally left my review as a question not a review, but here it goes. I work in nonprofits, focusing on mental health, queer, and disabled communities. Accessibility: No ramp, not wheelchair-friendly. Price: A bit pricey, but profits support youth services. Flavor: Good coffee, including decaf options. Creativity: Cozy space with unique drinks and merch, though the playlist could use more hip hop. Mission: I returned for their mission, mental health is important. If they grow, they need to improve accessibility. And maybe reconsider some drink names. I felts safe here even as a queer person, just know so many people could be missing out on their services not just as a coffee shop but as a non profit because of accessibility. For that is a 4.

Bottom line: Great coffee, great mission. Great local shop to support! Been following this concept for a while and it was nice to visit the permanent location! Always love coffee with a side of empowerment. Treat yourself to that raspberry buckeye donut while you're at it.