Goodrich Coffee & Tea
9450 Main St, Williamsville, NY
Crema's Take
“Goodrich Coffee & Tea strikes that sweet spot between a serious coffee destination and a comfortable neighborhood hangout in Williamsville, with an impressive menu that goes beyond the usual—think specialty drinks alongside their own roasts, pour overs, and thoughtful food options like gluten-free wraps and quality breakfast sandwiches. The space feels genuinely welcoming for lingering solo or meeting friends, though recent reviews suggest the kitchen and service consistency could use some attention. When they're on, locals appreciate the relaxed vibe and care put into ingredients, making it worth a visit if you're in the area.”
What to expect
Google Reviews
Place was awesome a year ago. Last few times I've gone i received completely burnt black bacon. Now, a pound of mayo on untoasted bread. For a $15 BLT with only a handful of ingredients, you would think they would do a better job. Won't be back and won't be recommending this place anymore.
Went to the drive thru on 1/12/26 @10:21am. Server could not get our order right after repeating it numerous times. Ordered 2 bacon breakfast wraps, a dark roast coffee and cappuccino. Got to the window and server had only ordered 1 wrap! Had to wait for 2nd. Wraps were filled with fatty chewy bacon. Had to pick it out and put it in the garbage - disgusting. Cappuccino tasted like sour milk was used. I have been here many times and it has been good. Not sure what has happened. Order #68
Service was as bad as I’ve received in my time visiting this establishment. No other customers in the lobby or drive thru. Order was rang in correctly (after about 3 tries). 1 of 2 drinks made correctly, one ordered with oat milk (as shown on receipt) was made with whole milk. When asking the staff if it was oak milk, they replied with a confused no and I had to ask them to remake it. They made me feel as if I was inconveniencing to remake a drink that I had ordered correctly and needed that way due to a dairy intolerance. I’m also pretty sure they put dairy cold foam on the remade beverage. Food was made not as ordered, bacon in the breakfast wrap was rubbery and inedible. Quesadilla made with wrong wrap type as requested. Very unwelcoming experience overall. Given the unsatisfactory service and the poor food quality, you’d probably be better off taking your business elsewhere for the price.
Goodrich Coffee offers a great environment, friendly staff, and a fantastic menu! They have a wide range of options, including protein shakes, teas, refreshers, wraps, sandwiches, and their own roasted coffee beans. The customer experience is unique and keeps you coming back for more!
Nice little non- franchise coffee shop with some food & a great relaxing vibe. Food & service was great. Nice quality of items (ie: good meat, fresh veggies). I have Celiac & they had gluten free wraps & muffins on the menu, I enjoyed both. Would definitely go back & recommend.
Crema Reviews
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