Crema's Take
“This Nespresso pod shop inside Bloomingdale's enforces a check-in queuing system that frustrates customers expecting a quick coffee grab—multiple reviews call it unnecessarily rigid and snobby, and the experience feels more like airport security than a café. Service is inconsistent: some staff are friendly and knowledgeable, while others come across dismissive, and the vibe leans toward selling expensive machines rather than being welcoming to casual visitors. It's really only worth stopping by if you already own a Nespresso machine and need pods restocked, not if you're looking for a pleasant coffee experience.”
What to expect
Espresso-focused. A quick-grab spot, good for meetings. Open late.
Google Reviews
See all on Google →Ridiculous! Can’t just walk up and buy coffee- have to “check in” as if I’m getting ready for security to check in for a damn flight. Snobby staff as if you’re buying a $5000 LV bag. Get over yourselves people. It’s flipping coffee!
I hate to complain, but the queuing system really is really stupid, it’s not the employees fault for following company policy, but it really ruining my experience with Nespresso , and if you look at the reviews for both Nespresso in SD a lot of people complaining . I waited…
I had to go to Bloomingdale to pick up an order and thought it would be a good idea to stop here quickly since there was only one customer and no line. The other customer was sampling coffee so I tried to just buy some sleeves quickly and leave. The cashier got what I wanted and…
First visit was great; loved the service and vibe. Second, the taste testing ladies were super nice and friendly, but the male cashier (forgot his name) was very dismissive and barely interacted with me; I needed recommendations and it felt like I was bothering him. Hit or miss…
Friendly service. Very knowledgeable workers. I loooove my Nespresso machine and it seems this place is the only spot that sells the pods in my area. It's nice to be able to restock right away instead of having to wait for them to come in the mail. I go through em like candy.…
Crema Reviews
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