Finger Lakes Coffee Roasters

Finger Lakes Coffee Roasters

★★★★★3.5(39 Google reviews)

Crema's Take

“Finger Lakes Coffee Roasters is a hospital-based espresso shop that struggles with basic execution—customers consistently report inconsistent drinks, ignored customization requests (cream amounts, syrup shots), and melting ice in iced coffee. The few positive reviews praise their monthly specials and willingness to remake mistakes, but those wins don't outweigh the pattern of poor quality control and occasional dismissive service. Unless you're stuck in the hospital with no other options, the specialty drink menu isn't reliable enough to justify a visit.”

Google Reviews

See all on Google →
Lauren
★★★★★5 months ago

Coffee is inconsistent, iced coffee always melts the ice, they never do the right about of cream, the straws a cheap and flimsy . The only reason they get business is cause they’re in the hospital and there are no other choices but that doesn’t mean it’s good. Can we put in our…

Allison S
★★★★★6 months ago

Fun monthly specials. Rarely do they make mistakes & if they do, they fix them and remake your order. Expensive in the hospital because they up charge for "friends of strong". Be sure to get a punch card for free bevs

Mr. Toole
★★★★★9 months ago

If I ask for 4 Cream, 4 Sugar, & 4 Vanilla Syrup shots. WHY IS MY COFFEE AS DARK AS ME!!!! Will go to Dunkin beforehand next time. Then you give me attitude when I ask for you to add the cream you forgot…..

Casey May
★★★★★a year ago

The smell radiating through the hospital is what drew me to wanting to try their coffee! That however quickly turned while being waited on by the barista! I'm so flustered that my coffee tastes bad!

Amber Funk
★★★★★2 years ago

Recently was in the hospital with my child and since the Pittsford plaza Finger Lakes Coffee Roasters is a fun store my wife and I love to visit when in the area, I knew we would enjoy the coffee. However I can't say the same for the staff working in the Strong Finger Lakes…

Crema Reviews

No Crema reviews yet

Been here? Be the first to leave a review in the app.

Write a review on iOS