Blue Bottle Coffee - Newbury Street

Great cappuccino. Possibly a bit pricey. Moderate seating. A brand I had first seen on the opposite Coast in SD Oddly enough.

I have heard a lot about Blue Bottle coffee so I went there a few days ago to give it a try. I had the latte and it was so good. The place is relatively quiet and small with not a lot of seating options but we managed to find a table to sit at. Would definitely be back.

I’m a huge fan of Blue Bottle Coffee and I visit all the locations I can when traveling. This one was one of my least favorites. The staff was ok, nothing special there. The tables were dirty and needed to be wiped down. The counters weren’t clean and I saw coffee grounds spilling out on the counters. I ordered a matcha latte and it was served iced in a paper cup, not your typical clear plastic cold beverage cup. The location is really fun and the cafe is beautiful with all the wood, but not quite up to par compared to other locations.

1 star for Blue Bottle. I finally decided to visit after a long time… and what a huge disappointment! The grinder hopper was dirty — clean that, seriously! The vibe was dead, awkward silence, and zero energy. The cashier stood there like a statue, and the barista looked miserable — you’re in Boston and at Blue Bottle, show some life! If you hate it that much, maybe it’s time for a new job. Service was awful and the coffee… honestly, it pains me to say, but TERRIBLE. They could at least offer a more pleasant varietal and improve customer service. I wouldn’t go back even if it were free.

The founder of Blue Bottle Coffee is James Freeman. He personally took orders for coffee beans roasted in San Francisco at the market every weekend. He weighed 60g of coffee beans on a scale, ground the beans, and sold hand-drip coffee using 94-degree water, which became a local specialty. To this day, following the founder's philosophy on coffee, he focuses on providing the best coffee taste rather than increasing the number of stores. Blue Bottle only uses beans roasted within 48 hours, and only uses eight menus and a single cup size. Since the barista extracts a cup of coffee using a hand drip, it is also very interesting to watch the process directly. Through the process, customers can see why the coffee they drink is special. Due to this, Blue Bottle's recognition worldwide is still not high, but no one can deny that the taste of the coffee is higher than Starbucks. While Starbucks focuses a lot on the space so that customers can stay comfortably, the taste of the coffee is not consistent from store to store. Even though Blue Bottle has a small and simple space, it focuses on providing customers with the best coffee and making them feel special.