The Marketplace at The Westin

I stayed here one evening while in town for meetings. This hotel is connected to a large mixed-used town center area with many shops and lots of great restaurants. There is a parking garage attached to it which I wasn’t charged to park in. I got there very early, around 8:30AM on a weekday and my room wasn’t ready, so I hung out in a business area next to the desk where I was able to work while I waited. My room came available around 11:30 and the rest of the check-in process was very smooth, helpful, and friendly. The room was just “ok” but was dated and in need of maintenance. The TV’s remote was tough to use, you had to mash the buttons to make it work. The bed was comfy. There was minimal lighting in the room and the sconce in the entryway area wasn’t working. The room was definitely in need of being updated. Overall, it was ok, but for the price, not much with it. There are many other options in the area.

Elegant decor, clean, and spacious rooms. Everything is well kept and clean. Staff is courteous and professional. Parking is always easy and attached to the building. I have stayed here many times for work functions and anytime I attend a comedy show at the funny bone. The location has many restaurants nearby within walking distance.

Stayed here for the freedom accelerator conference. The conference was amazing! The room sucked. It was expensive so I had high hopes. The hot water was non existent day 1 I took a cold shower. Day 2 it warmed up to room temp but took 5 minutes to get there. The vanity light flickered and turned off randomly we were told it would be fixed and it was not. The wifi was easy to connect to but it didn't work at all. The room was dark and generic for the price. Staff was friendly otherwise.

Stayed here for my birthday back in December. First time here so, some instructions on how to access the lobby would have been helpful. It's a shared garage for public and hotel. As I waited for my fiance to check in, I saw a famous comedian due to the closeness of the comedy place. The room was big and spacious and the view amazing. It was in a good location, where everything was in walking distance. My only complaint was there wasn't enough lighting and the bathroom was set up weird. The toilet was too low, shower was for one person...reminded me of a telephone booth. The tub didn't have a shower head only the tub. Never seen this separate before. Trash cans didn't have bags in it. Tossed and turned all night on hard bed. Because there is a restaurant on site, no complimentary breakfast.

⭐️⭐️⭐️⭐️⭐️ A Wonderful Experience at The Westin Virginia Beach! Our group had an exceptional experience at the Westin Virginia Beach. From our very first visit, when we were searching for the right hotel for our conference attendees and dinner event, every team member we met went out of their way to ensure we were able to tour the spaces and speak with a manager before we left. That initial hospitality set the tone, and it truly became one of the best hotel experiences I’ve ever had. The property itself is beautiful, clean, and incredibly comfortable. Our guests consistently commented on how welcoming and well-maintained the hotel felt throughout their stay. A heartfelt thank-you goes to Ashley Hanger, Senior Sales Manager, whose professionalism and thoughtful coordination made planning effortless. Trey Lyon was equally wonderful, ensuring every detail of our dinner Saturday evening ran smoothly. Our two banquet servers and the head chef provided outstanding service and a dinner that our attendees absolutely loved, people were still raving about the food the next morning! The front desk team, along with Maggy Klingberg, Assistant Front Desk Manager, were consistently helpful, accommodating, and kind, making every interaction pleasant and efficient. Overall, the Westin VB staff went above and beyond at every stage. Their warmth, attentiveness, and genuine care made our event weekend seamless and memorable. We highly recommend this hotel and look forward to returning!