Crema's Take
“This location runs on a skeleton crew with a notable attitude problem—multiple reviewers mention the same older staff member appearing visibly annoyed to serve customers and more focused on her phone than the register. Based on only 15 reviews, the data is too thin to be definitive, but the complaints cluster around inconsistent product quality (wrong orders, mid flavoring), missing inventory even during business hours, and spotty execution on basics like receipts and customization requests. If you need a pretzel fix, go early; otherwise, there are better options nearby.”
What to expect
Specialty coffee. Quick-grab spot. Pastries and light food on the menu.
Google Reviews
See all on Google →They gave my husband the cinnamon minis but with salt and grease and claimed it was the regular. The older lady with glasses was quite rude and seemed angry that she had to stop scrolling on her phone and do her job. Auntie Anne’s is usually pretty great, this one just sucked.
Nasty attitudes, blasé service, mid flavoring, and false hours. Older lady with glasses always looks annoyed you interrupted her social media scrolling just to serve you after the “Be back in ‘10’ Mins” sign. Btw: they advertise they close at 1800, but apparently they stop at…
The customer service was awful from both people serving today. It is ashame that bad experiences reached out military community. I requested water add on to the sugary strawberry lemonade to be told, after making the line, "they don't add water, to get it from Wendy's "
If you don't go there early before 2 PM you're probably not gonna get any whole pretzels they claim that the pretzels don't sell well in the afternoon. I think that's BS. Just say you don't feel like making anymore and cleaning up after that's more understandable
They never have any sweet tea every time I go there. Bought my food then about to leave. Husband asked if I got a receipt. I looked in the bag. Nope. They had a sign that says that if they fail to give a receipt it's free. They forgot to give me a receipt. I asked them for my…
Crema Reviews
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