Bongo Java

The staff were really nice, and the atmosphere is great. The coffee was just meh. Flavor was okay but texture was off. My iced drink seemed lukewarm. There's a pay to park parking lot in the back. Was a little pricey but plenty of spaces.

I go to Bongo all the time because I live in the neighborhood, and today, the staff was again unfriendly and unhelpful. First, they listed the wrong name on my order so when it was ready, I had no idea and my order sat and died (food service terminology) on the counter. Then, when they realized I had been waiting for awhile, they asked my order and realized it was this “Robert” order that had been waiting. While annoying, I get that we’re all human and these things happen, but here, the inattentive nature of the staff is the norm, which is wild because it’s literally a CUSTOMER SERVICE role . My order had also been listed incorrectly so I asked for it to be made according to what I paid for (just iced instead of hot). 15 minutes later, I received my drink remade, still wrong. I have a dairy allergy and got home to realize the remake was whole milk. Not okay at all. I can’t drink this and paid and tipped 25%. If you can’t keep up in a busy moment of service, find another occupation than the service industry. You lost a customer today. As a gay man in a conservative town, I try to support queer friendly businesses, but these things happen all the time there. I am wondering if they only hire friends of the current staff and not actually skilled, trained baristas.

I came right as they opened so there wasnt anyone else, but the baristas were very pleasant, and quick to both take and make the order. The coffee was amazing, and the bagel was good. Thank you!

Cool place, breakfast is good, gluten free pastries are also cool. Would recommend the milky way latte. I got the breakfast burrito in a bowl style.

Very good coffee and food in a good location to go to Nashville or for Belmont University students. I highly recommend their mocha which pairs nicely with the Egg McBongo with apple wood bacon. Though it is expensive, it is only as expensive as Starbucks which is a major step down in quality and flavor.