Highland Coffee House

Highland Coffee House

★★★★3.5(139 Google reviews)

Crema's Take

Highland Coffee House has a devoted following for its moody, living-room-like atmosphere and a standout barista named Jay who clearly knows espresso, but the 3.5 rating reflects a real inconsistency problem—multiple recent reviews mention uncomfortable encounters with ownership (rudeness, aggressive tipping pressure) that undercut the cozy vibe regulars praise. It's a spot where your experience hinges heavily on who's behind the counter and their mood that day, which isn't ideal if you're counting on a reliable third space.

Google Reviews

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Casein Chaos
★★★★★3 months ago

Highland Coffee House isn't just a coffee shop, it’s an institution. Stepping inside feels like walking into a secret garden or a best friend's living room. The ambiance is unmatched, dimly lit, surrounded by lush plants, and filled with the perfect background buzz of…

A
★★★★3 months ago

used to love highland for the cozy atmosphere and went there frequently for drinks and food. recently the barista pressured me to tip (which i was actively in the process of tipping) then began ranting about how people don't tip and the workers don't get paid much. during my…

Ema avramovski
★★★★★4 months ago

Been coming here for years always a welcoming and friendly environment. sometimes it is packed without seating but jay makes the best coffee i’ve ever had. Jay is amazing and very friendly!! i don’t know how he gets to everyone in a timely manner to take orders or bring coffee/…

Mia Rohrer
★★★★5 months ago

seemed like a super cute place, i love that it's open late. i went here for the first time last week and the owner was incredibly rude to me. i am a student, like many of the patrons to this place. i do not have much money. but regardless, i paid $15 for a bagel and tea. i did…

Cecilia Goedert
★★★★6 months ago

I really enjoyed this coffee shop and have been excited about the proximity that it has to my building as a PhD student. However, after being scolded today while I was in the active process of going through the tipping screen about how I should “be a decent person” because the…

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