Crema's Take
“Highland Coffee House has a devoted following for its moody, living-room-like atmosphere and a standout barista named Jay who clearly knows espresso, but the 3.5 rating reflects a real inconsistency problem—multiple recent reviews mention uncomfortable encounters with ownership (rudeness, aggressive tipping pressure) that undercut the cozy vibe regulars praise. It's a spot where your experience hinges heavily on who's behind the counter and their mood that day, which isn't ideal if you're counting on a reliable third space.”
What to expect
Espresso-focused, with creative signature drinks. A slow-sit, laptop-friendly spot, good for meetings.
Google Reviews
See all on Google →Highland Coffee House isn't just a coffee shop, it’s an institution. Stepping inside feels like walking into a secret garden or a best friend's living room. The ambiance is unmatched, dimly lit, surrounded by lush plants, and filled with the perfect background buzz of…
used to love highland for the cozy atmosphere and went there frequently for drinks and food. recently the barista pressured me to tip (which i was actively in the process of tipping) then began ranting about how people don't tip and the workers don't get paid much. during my…
Been coming here for years always a welcoming and friendly environment. sometimes it is packed without seating but jay makes the best coffee i’ve ever had. Jay is amazing and very friendly!! i don’t know how he gets to everyone in a timely manner to take orders or bring coffee/…
seemed like a super cute place, i love that it's open late. i went here for the first time last week and the owner was incredibly rude to me. i am a student, like many of the patrons to this place. i do not have much money. but regardless, i paid $15 for a bagel and tea. i did…
I really enjoyed this coffee shop and have been excited about the proximity that it has to my building as a PhD student. However, after being scolded today while I was in the active process of going through the tipping screen about how I should “be a decent person” because the…
Crema Reviews
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