Crema's Take
“This 2.6-star shop (based on only 8 reviews, so take it with caution) has a serious service problem: multiple customers report the same older staff member being dismissive and rude, and there are repeated complaints about poor milk quality in espresso drinks and a refusal to accept reusable cups. Unless you're specifically drawn to their espresso philosophy, the consistency issues and hospitality gaps make it a risky stop, especially if you're local enough to have alternatives nearby.”
Google Reviews
See all on Google →Nice, but they don’t follow Starbucks ways, I get served a cup of milk every time I go in for an espresso drink. I’d rather drive a mile away to an actual Starbucks.
The older woman who works here has no customer service skills and is always absolutely rude. Our daughter has been in the hospital for over two months and I have yet to have good service here. She’s always mad, bitter, and dismissive. I just want coffee without having to feel…
The older woman who was training her younger coworker could not have been more rude, burdened by her job or diminutive to my wife who has been taking care of me at this hospital stay for a week. She loudly complained several times for having to work basic tasks, for having to…
They do not allow you to use reusable cups. Will not be returning until they change this policy and stop the wasteful practice of using single use cups, lids, and straws. Update: they will now take reusable mugs and cups, but they are required to use one of their disposable cups…
I have ordered multiple starbucks drinks from this establishment. The first time I got a drink here I was sure the milk was rancid. I took it back and asked for a replacement. The staff was nice and helpful and gladly got me a new drink.... Same result. The dairy products they…
Crema Reviews
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