Crema's Take
“Neighbors has a genuinely beautiful interior and solid pastries (the Nutella banana bread gets real praise), but the service is consistently a problem—baristas are described as unwelcoming and curt, and there are recurring complaints about poor communication on pricing and drinks made incorrectly (like matcha lattes so milky you can't taste the matcha). The 3.1 rating reflects real patterns, not just one bad day, so go in with low expectations for the human side of the experience.”
What to expect
Strong matcha and tea selection. A slow-sit, laptop-friendly, outdoor seating spot, good for meetings. Full breakfast, pastries, and light food on the menu. Dog friendly. Family friendly. Parking available.
Google Reviews
See all on Google →The service was unbelievably horrible. The barista at the register was unwelcoming and made no effort to improve the interaction. I paid with cash and was not informed that the total would be rounded up—there was no signage or explanation beforehand. My cash was taken, and I was…
Okay so this is going to be harsh, but I’ve had so many issues with this cafe, despite being a regular customer for over a year. I often run from my home to Brooklyn bridge park and wander in for a coffee afterwards or will frequently work from this coffee shop for a change of…
A great place to get away from the busy city and enjoy a cup of coffee. Beautiful atmosphere. Make sure to get the Nutella banana bread- I ate it before I got a pic but it was a huge slice and probably the best banana bread I’ve ever had.
Beautiful place inside a luxury hotel but their matcha latte was so milky that i couldn't feel a proper matcha taste. Also it felt like they added some sweetener or the milk was sweat, which I did not ask for. The croissant was good though. The place is on expensive side. If you…
The ambiance is beautiful. The cappuccino was adequate. The bottled juice was delightful and water was cold and crisp. That's where the praise stops. The barista was short, curt and matter of fact. When I asked about water, she pointed to two bottles in ice without a price…
Crema Reviews
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