Chocolatte

My little sister is in New York on her own with an organization. She is young and with a group of friends. She is calling me at 10:45pm across the country asking me to find her credit card statement to prove to the man that she already paid for the hot chocolate. It takes a minute for that to appear and she had to leave. She paid for the hot chocolate and the man working at the counter (who was smoking) never gave it to her. She walked out with no hot chocolate after paying for it. This is disgusting service to a teenager to make her prove that she paid when it is your disorganization and lack of good technology to keep track of it. I am beyond upset for her, all her friends got hot chocolate but her. FYI, the statement went through and she did pay for it.

Atmosphere here was horrible. The person that was working behind the counter had friends there and his friend was shouting out to him “I am homeless I want a free milkshake, I am homeless and illegal I want two free milkshakes”. This group of men were loud and unruly putting their middle fingers up and taking pictures on their phone creating a very uneasy environment. This was our second time here the first time was great. We will not be back after this experience! This was a very unpleasant experience for both me and my fiancé.

amazing Panini they had I really recommend it! the Americano is made perfectly and the cappuccinos are amazing! but it took at least 15-20 min for the Panini to be ready and 10 minutes for the cappuccino. the cashier seemed not interested in helping customers. if you want to survive while you are there just come with a good vibe. also, the people there don't behave the way they should across the street from the rebbes shul.

They have an extensive menu and everything is freshly prepare on the spot! Fresh Patisseries are all baked the same day! Great selection of drink overall it’s a big Yes! 6/5! Only reason why not a 7/5 * is because the coffee beans are not freshly roasted however most American won’t even notice it with all the extra toping and sugar they’ll add to it.. great job Chocolatte, you are one of a kind! ma cosa vuoi di meglio? Un espresso? Vai a Milano, nient'altro! 😘

I had to wait over 30 minutes for 2 sandwiches And I didn’t even get what I wanted, I ordered a goat cheese sandwich, and it was meant to come with eggplant. There was no eggplant inside and there was an Extreme amount of pesto and cheese inside I am very disappointed with this service