Chobani

I suspected as much...and so as I checked and smelled the air as they were cooking my food... My sandwich was going to be something weird, and it was. As soon as I bit into it, I was struck by a taste and smell of freshness. But not just fresh, collectively from all the ingredients you could taste the absence of chemicals... Just pure natural goodness. I admit, as a bachelor, my cooking skills are near non-existent. My pallet isn't overly refined or sophisticated, But I've been around and I know the difference between good and bad, and quality versus cheap ingredients. This place that I had only walked in to get out of the cold, had thrown together a special, not-on-menu request half sandwich half soup order, and very casually snuck in some of the most delicious, fresh ingredients, that completely surprised and delighted me.

I had a very disappointing experience at Chobani Café Soho. I ordered a Peppermint Mocha Smoothie, and it took over 20 minutes to get my drink. Customers who ordered after me all received their drinks first. When I finally asked about my order, the staff only then started making it, clearly forgetting it entirely. To make things worse, the drink I received wasn’t even what I ordered, but the staff insisted it was correct and told me to “just take it.” Completely unacceptable. The shop also felt unclean and poorly maintained. Overall, terrible service and hygiene. Definitely not coming back.

Horrible and super rude staff!!! I came in today for the first time in this location, and the moment I sit down one of the staff (don’t remember his name but starting with letter B.) approached me asking what do I want to order, I said give me few minutes please, right after that another guy approached saying sorry you can’t just sit here without ordering anything, I replied “as I said give me time to decide what to order, for what I heard a very rude response saying “we gave you 10 minutes already!!! Seriously?? You talk to guest in this manner? I’ve never experienced such an intense pressure on me before! Still shocked and disappointed! Will never come back to this place again!! They have to train their staff for hospitality and at least some respect!!

Very bad experience. Employees are so rude and the place was extremely messy. Even I told showed them the table they didn’t care. And the food was also very bad for $20. Chicken salad literally has 3 pieces of chicken only. Wasted money and time.

I remember when Chobani first opened and how great it was. There really isn’t another place like it. I used to love the toasted coconut and pineapple yogurt, but it’s no longer on the menu. The selection keeps getting smaller, even for fruit toppings. I know some of that depends on the season, but lately the options just feel limited. Another issue is the fruit quality. Not all of it is ripe, and I’ve ordered mango several times only to get hard, unripe pieces. The yogurt and food are still good and unique, and the staff is always friendly, but the overall quality and attention to detail have declined. I would gladly pay more to see Chobani return to the level of care and freshness it once had. If things continue this way, it will lose what made it such a special place to begin with.