Platter's Chocolate Factory

Platter's Chocolate Factory

908 Niagara Falls Blvd, Tonawanda, NY

★★★★★4.8(2,547 Google reviews)

Crema's Take

Platter's Chocolate Factory wraps you in the kind of warmth that feels like a memory the moment you walk in—the air thick with roasted chocolate and nuts, every drink crafted with genuine care like their famous Toasted White Chocolate Mocha. This isn't just a coffee stop; it's a destination where house-made specialties like their legendary orange chocolate and sponge candy have earned devoted fans willing to drive across Western New York, and where the team treats each order (even shipped ones) with the attention of people who genuinely love what they do.

What to expect

Specialty coffee, with creative signature drinks. Slow-sit spot. Pastries on the menu. Family friendly.

PastriesFamily friendlyTraditional drinksSlow sitSpecialty drinksSignature drinks

Google Reviews

Jen Usiak
★★★★★3 months ago

THe BEST Orange Chocolate AND the BEST Sponge candy in WNY. My daughter loved O. Sponge Candy and asked people for it for Christmas so we had a North to Southern Western New York tour over the years and they have the best, most crisp sponge inside and melty smooth chocolate on…

Andrew Lee
★★★★3 months ago

The Toasted White Chocolate Mocha at Platter’s Chocolate Factory was good. It had the right amount of sweetness for a good mocha :)

Julie Jernigan
★★★★★8 months ago

***Edit to add that they sent the exact order back to us and prepped It with more ice packs which was very nice of them. They’re still a favorite to us. My husband grew up visiting family in North Tonawanda every year, and Platters is a beloved place to him and his family…

Zack Schneider
★★★★★a year ago

Some places smell like memories. Platter’s Chocolate Factory is one of them. The moment I walked through the doors, I was wrapped in the warm scent of melted chocolate and roasted nuts—it hits you like a hug from your childhood. If you’ve never been, let me paint the picture:…

Mercedes Snyder
★★★★★a year ago

I cannot say enough about this place. If I could give this chocolate factory and all of it's employees 100 stars I would! The food, the drinks, the candy.. everything is top quality and they don't miss on anything. Everyone we met and interacted with - Heidi, the girls making…

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