Jolt Drive Thru Coffee Universal City

Stopped by Jolt for the first time ever the morning of 2/14/26 and had a lovely experience with the staff. I did not get the name of the young gentleman working that morning but he was so helpful and patient and helped me decide on my order. Wonderful and pleasant customer service seems hard to come by these days but they were excellent

This location has outstanding customer service.Gregory took my order and was so professional, kind, happy, patient, overall 100% just everything that defines outstanding customer service.He is amazing with customers, and will definitely put a smile on your face.Customer service is absolutely his strength.I look forward to coming back just for the outstanding customer service experience.

Absolutely an amazing place. Was a small little spot thag definitely changed my view on coffee. The drinks are perfect and well balanced and the muffin top is a perfect addition. The customer service was amazing and even made sure I loved my drink before I took off. I definitely recommend this place to anyone wanting a quick and amazing coffee.

We did a head to head of all the drive through coffee joints (excluding single location locally owned) and Jolt was the CLEAR winner. Also customer service is unmatched.

Jolt Coffee is easily one of my favorite coffee spots! The atmosphere is warm and inviting, and the staff is always friendly and attentive. My drink was made perfectly — smooth, flavorful, and just the right temperature. You can tell they really care about quality and customer experience. Highly recommend stopping by if you’re looking for great coffee and great vibes!