Crema's Take
“Coffee Bean and Tea Leaf in Downey has a devoted following for its Original Ice Blended Mocha, which fans swear is the definitive version of the drink, but the 3.7 rating on just 20 reviews suggests real inconsistency—complaints range from poorly executed hot chocolate to spotty customer service and early closing times (6pm). With so few reviews, it's too early to trust this rating either way, so you'd be gambling on whether you hit them on a good day or a frustrating one.”
What to expect
Strong matcha and tea selection, with creative signature drinks, good cold brew.
Google Reviews
See all on Google →Worst hot chocolate ever. Not hot, taste like sugar, not worth the price. Never buying a drink from there.
You MUST try the Iced Mexican Hot Chocolate Latte.. it will improve upon whatever sort of day your having!! If I could change anything it would be that they stayed open PAST 6p.. They are the perfect way to start && end your day!! I'd give more stars if I could!! Great…
If you have not had the Original Ice Blended Mocha from Coffee Bean & Tea Leaf then you are missing out. It’s the original of all blended mochas. All the other ones out there are pretenders. Great crew and excellent service!
Everytime I come here, the young lady that’s there most week days around 1pm (maybe Asian) is always rude or sarcastic sounding, I’ve tried to be nice but she’s always like that with me for some reason. Everyone is so nice and has basic customer service. But this female just…
Had a hot coffee mocha. It was good but nothingspecial. Customer service was OK, not the friendliest, but they weren’t rude either.
Crema Reviews
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