Common Grounds Espresso

I have been going to Common Grounds for awhile and had to give a shoutout to their mango smoothie! It was the perfect blend of sweet and tangy, exactly what I needed. Big thanks to Rikki for making it just right – you can tell they know their stuff. If you're looking for a refreshing pick-me-up, definitely give this smoothie a try!

We waited in line for over 25 minutes at the Northern Lights location , to then order a redbull and a monthly special lotus 2 very simple drinks , we then wait 10 more minutes for our drinks only to have them come out wrong and the special was missing things that made it the special … to top it all off baristas were very rude and short

My first visit at a new coffee shop this morning and all I can say is what a miserable barista! As a barista myself I would NEVER talk to or treat customers the way the barista on shift at 6:30am at W Northern Lights on 11/29/2025 was. She was extremely slow making drinks, helped 3 cars on the other window before even taking our order (two of which came after us), after waiting about 15 minutes for our order to be taken, she took orders at the other window and helped another 2 cars before making our drinks, we got dead shots in our coffee and burnt coconut milk. the barista genuinely needs to be trained again on how to properly steam milk and pull shots + a good class on how to have good customer service would help a lot, even a smile and good morning goes a long way. Not to mention it was over $17 for 3 drinks and after her horrible service she asked us to tip her and when we declined she was visibly upset and didn’t even say have a good day, she just shut the window and glared at us. If I could give zero stars I would, I’m also disappointed because the coffee shop is right by my workplace, so now I will have to go elsewhere before work for my coffee needs.

Full disclosure we are visiting from Philadelphia (City of brotherly love and sisterly affection) so perhaps we don’t know local hospitality codes (lots of complaints in existing reviews, standards higher here?). The coffee is delicious, our impulsively selected tea blend scrumptious (wished for a black tea other than English Breakfast but then I’d never have discovered rooibos!), and both young women were truly delightful! Friendly, responsive to questions, even provided suggestions when we asked about nearby gluten free breakfast options. We thought the pricing was ridiculously reasonable! Thank you for making a great start to our morning!

not here to complain about any of the girls they all make great drinks! Just didn’t expect that they would completely ignore me after messaging there page on Instagram explaining I found multiple pieces of plastic in my drink and even showed pictures of my drink and they opened my message and never got back to me about so I’m little upset that no one cared to make it right.