Roots Café

Roots Café

157 Commonwealth Ave, Amherst, MA

★★★★4.0(91 Google reviews)

Crema's Take

I'd recommend skipping this one. While Roots has passionate baristas who know their coffee and a genuinely appealing menu with made-from-scratch items, the recent reviews reveal serious concerns about food safety and quality control—from undercooked quesadillas to sanitary issues that have left customers ill. Even with a 4/5 rating, the pattern of complaints suggests these aren't isolated incidents.

What to expect

Classic coffee drinks done right. A laptop-friendly spot, quick-grab. Pastries and light food on the menu.

Light foodTraditional drinksQuick grabPastriesLaptop friendly

Google Reviews

rexial mint
★★★★3 years ago

*edit* new school year. NO IMPROVEMENTS. I've had my best friend end up in the bathroom all night after eating here. I seriously question the sanitary conditions of this cafe. You can find 50 order slips on the floor by 5-6pm and tons of waffle fries and tater tots left over…

Rebecca
★★★★6 years ago

Horrible. They always close the espresso/ice coffee super early every day and there a lot of students who would like caffeine to sustain them during the evening, especially during midterm and final season. Lattes literally take a minute to make, its not even hard labor so I…

CC.Russell
★★★★7 years ago

I ordered a Chicken Quesadilla. It was super undercooked, absurdly greasy, and all the chicken in it was fatty pieces of dark meat. I ate about 3 bites and almost threw up.

Lauretta Minor
★★★★★7 years ago

One of my favorite cafés ever! Roots Café's baristas are not only knowledgeable about their coffee drinks, but also about their food items. Unlike other coffee shops, Roots doesn't charge extra for non-dairy milk in your coffee, rather they have it right on the bar with the…

Locally Kait
★★★★★9 years ago

They have so much quality food. They pre-made sandwiches, they have grinders, macaroni and cheese, pizza, quesadillas, a cafe. They have soup and a salad bar, they have lovely desserts, too. This is my favorite place to use my dining dollars and it is open late. It's fairly…

Crema Reviews

No Crema reviews yet

Been here? Be the first to leave a review in the app.

Write a review on iOS