Rhinebeck Bagels

All of the bad reviews that mention the manager/staff being rude are spot on. I called in to place a pickup order. I was driving so I didn't have time to look at the menu or use the online ordering system. As soon as I asked the guy on the phone a question, he was condescending and acting as if I was in the wrong for asking. He said he "wasn't sure" so I asked if he could double check, not knowing that he was the OWNER, and he snapped back with "I don't need to, if that's the item you want then I guess we will make it for you." I was stunned by the level of attitude I was met with, but I grinned and beared through the ordering process because I was excited to try a new (to me) breakfast spot. By the end of the phone call, I was so turned off by the level of condescending passive aggressiveness that I had actually called right back to cancel the order. A woman answered the phone and asked why I wanted to cancel, I explained how rude the guy was and asked for his name, thinking that he was just some young employee. She apologized and said "it doesn't matter because he is actually the owner" I was STUNNED. As a business owner myself, I couldn't imagine treating my clients the way this guy talks to his customers. After this, my husband read the reviews. Most of the bad reviews mention the same exact issue that we had. What a horrible way to do business!

We go out of our way to stop here for sandwiches. I’m gluten free and they have really decent GF bagels and other GF options for sandwiches which is such a treat. Always incredible!

They’re right with their slogan, I’ve never seen bagels like these (pro tip they were out of bagels, a literal bagel store out of bagels, crazy work). For $7 to boot? Let’s just say I expected nothing less. Don’t let the charlatans and sycophant townies convince you that this place is worth any dollar amount. If you’re going to cosplay as a NYC bagel spot, at least have the decency to make a good sandwich

My favorite breakfast place in college :)) i will miss it dearly. So many options and it hits the spot every time. They have a bunch of drinks inside to choose from and the prices are so reasonable. checkout their online menu for specials and cool combos to try

Wow! So glad we stopped and we recommend if you are by here to stop as well. We do not live in this state but was passing through & saw the reviews were great & that they had gluten free bagel option so we went. Best decision. Extremely friendly employee taking the orders & cashing you out. Coffee is fresh, decaf for me was great and I’m super picky on coffee. My husbands iced coffee/cold brew French Vanilla was great. The breakfast sandwiches are huge! See photo for reference. Absolutely paying for great, fresh, good portion size sandwiches. I got the western on the works gluten free bagel (loved that they have gluten free bagel options of the works, plain or sesame) the western was delicious just like an omelette, large pieces of onions and peppers and I added bacon, because ya no bacon is life. Their bacon is super crispy and fresh! My husband got the Synder and loved it so much. He instantly said this is the best breakfast sandwich I’ve ever had and how it doesn’t compare to any other place. If we are ever in the area we will be back, although back home places have huge shoes to fill now with how delicious this was. It is a cash only for in person orders and card options for online orders. Nothing bad to say at all. Fantastic and hats off to the chefs !