Mattie’s Soulful Cup

I wanted to give this place 5 stars so bad. We found it online while we were down in Richmond and based on the reviews we were very excited. The guy working the register was wonderful- excellent customer service!! We ordered 2 lattes, bagel sandwich and burrito. The coffees came out quick and tasted great. Especially the cookie butter! Then we waited and waited and waited for almost 40 minutes for the bagel and burrito. We went up and checked because we thought they forgot about our food. I was met with a lady who didn’t even look up and said it was coming out. When we got out to the car, I took a bite of the bagel and it was so hard and burnt that I couldn’t get through it to take a bite. If we weren’t running late to get back home I would have gone back inside and asked for a new one. At almost $11 per food item we probably wouldn’t come back.

Mug Shot Coffee, located right off Courthouse Road in Rockwood Plaza, is an absolute must. The space is incredibly spacious and thoughtfully laid out cafe. They can accommodate a large crowd while still maintaining enough privacy to comfortably work remotely or hold a work meeting without feeling cramped. The atmosphere is friendly, welcoming, and engaging. It’s one of those places where you immediately feel comfortable whether you’re stopping in for a quick cup or settling in for a few hours of work. And the coffee? Outstanding. High quality, expertly made, and always served with a genuine smile. If you’re in the area and looking for a great spot to meet, work, or just enjoy some amazing coffee, Mug Shot Coffee is definitely worth the

Mugshot Coffee Shop has a cool, unique concept. It feels like a mash-up between a classic diner and a modern coffee shop, especially with the open-faced grill setup. I like that they offer their sandwiches as a bagel, burrito, or traditional sandwich — that flexibility is a nice touch and makes the menu feel customizable. It’s also interesting that they have a dedicated non-coffee section on the menu, which broadens the appeal beyond just espresso drinks. The interior design is bold. The orange walls definitely make a statement, but paired with the very black accent wall, the contrast feels a bit aggressive and visually heavy. It gives the space energy, but it can also feel a little overwhelming if you’re planning to sit and relax. During my visit, the business seemed to be heavily focused on delivery orders. I counted around ten DoorDash drivers coming through while only two or three people were actually sitting down. That gives the impression that a lot of their traffic is takeout-driven rather than dine-in focused. Overall, it’s an interesting spot with a creative menu and strong branding. It may be better suited for grabbing something to go rather than settling in for a long coffee shop hangout.

HANDS DOWN THE BEST COFFEE SHOP AROUND! Both food and coffee are amazing! Such a vibe being there you can hang out eat the best food drink the best coffee in a clean peaceful environment. If you have not checked them out yet, it’s a MUST!

Went this morning with my girls for the first time and it was great! Coffee was delicious and the food was even better. Loved the atmosphere and the couch to hang out and sip on your coffee with friends. Will come back soon!