Jones Coffee Roasters

Jones Coffee Roasters

★★★★★2.5(63 Google reviews)

Crema's Take

Jones Coffee Roasters is an airport concession stand in Burbank with a 2.5-star rating, and the consistent complaint across reviews is aggressive pricing—customers report being charged $7 for a small milk, $6.55 for mediocre coffee that rang up higher than advertised, and general sticker shock on everything from drinks to pastries. A few travelers have found it acceptable as a quick grab while killing time before a flight, but there's no indication the coffee itself is worth seeking out, and the pricing combined with poor quality makes this a place to avoid if you have other options.

What to expect

Classic coffee drinks done right. Quick-grab spot. Full breakfast, pastries, and light food on the menu.

Google Reviews

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John Bartlett
★★★★6 months ago

Charged me $7 for a small cup of milk for my daughter… Common problem as the only purveyor of dairy products beyond security, but most coffee shops understand the humanity of the situation and refrain from price gouging. Not this place!

Gail DeMartis
★★★★6 months ago

Not only was the coffee bad, but also expensive. It rang up at $1 more than their listed price. A whopping 6.55 for barely drinkable coffee. When I mentioned this to the cashier, they said “I don’t know why they didn’t change that”. Ugh.

david peterson
★★★★★6 months ago

Jones coffee at the Burbank Hollywood airport is a great place for a fast coffee as you wait for your flight. I was there on a busy Thursday, and was pleasantly surprised that a short line moved quickly. I was able to get my coffee immediately. I ordered a large straight coffee.…

Nikki Judge
★★★★2 years ago

I'm a die hard Starbucks drinker but today Jones Coffee Roasters was my only choice. I did not have high hopes as it's an airport coffee shop, however from the get I had a fantastic experience. There was one female and two males working. I was greeted promptly and with smiles…

Paloma Uribe
★★★★3 years ago

A good stop inside the Burbank airport. Everything is pricey, of course. The breakfast burritos are huge, so two people could definitely share it… or make breakfast and lunch out of it. They have hot sauce and other condiments. Hot chocolate was tasty.

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