Castle Cafe

no one to take your order, you have to use a screen no matter what and they ask for tip at the end. The hot chocolate is made with water not milk and it’s not detailed anywhere, I wouldn’t have purchased if I knew beforehand. If you want beer you have to pour it out the tap yourself.

So my husband and I were on a vacation getaway and we went to Ruby Falls for the cave and waterfall and we stopped at the café, which was nice old beautiful set up and we had a coffee and the coffee was very very very weak. Watered down coffee for I believe it was 6 to 8 dollars a cup so I don’t recommend their coffee, but the atmosphere was great.

3/27/25: Update: The Castle Cafe reached out and said that they are going to rectify the situation. That was very unexpected and nice. 3/22/25: We had to wait for our tour and we were starving. First, we ordered our food from a kiosk which I hate. We waited a long time for two sandwiches, a grilled cheese and a club sandwich. My daughter wasn’t feeling well from the drive in the mountains, so I asked how long it would take and they said they couldn’t rush the order. Then I asked for to-go boxes and the same girl rudely said they didn’t have any, but another employee said they had boxes and gave me some. The bread is enriched white bread and the cheese is processed slices.

For the cafe, pepperoni pizza (flatbread) was good, lemonade is too sweet and skippable. Beer on tap was interesting and you pour it yourself. Be ready to wait though when it’s busy during lunch time.

There's not a lot of service since you order from a kiosk, get a text when your food is ready, and then you go pick up the food from the counter. Great atmosphere giving you cozy cabin vibes. The prices are okay for an attraction eatery.