Merit Coffee

Not impressed with the customer service or understanding of dietary restrictions at this location. I asked about one of their seasonal signature drinks (cinnamon toast crunch matcha) and what was in it. The server was very cagey about his answer, stating he couldn't tell me what was in it but that it was "a cinnamon toast crunch syrup." I told him I needed to know if it had dairy in it. We went back and forth several times about whether or not the syrup and the cold foam had dairy, and if the drink could be made dairy free. Finally he agreed to make it in a way he said would be dairy free, and rang me up. After I paid, he admitted the syrup had white chocolate in it and a little bit of dairy. I told him I couldn't do any dairy, and he looked shocked. "Not even a little bit??" He agreed to switch it out for another drink, but the whole experience was a hassle and did not instill confidence that they knew how to accommodate dietary restrictions.

I ordered Caramel Latte and it always hit the spot. If you want your coffee super hot you need to inform them when you place your order. Coffe Latte is served not steaming hot like it supposed to. I like it when the Barista steamed the milk at the right temperature and you can drink it right away without burning your tongue or let it cool down. They have 2 clean and nice restrooms at the back of the coffeeshops Plenty of individual table for studying, work or just chill by your self. They have a nice corner couch and table for grup meeting or just catching up with your grup.

One thing I love most is Merit has community shop. For those in sales or that need to get away we can drink coffee or have a good meeting spot or catch up to work spot. With the recent renovation they put tables that are so small it’s as if they don’t want you in the shop and wanted to make guests as uncomfortable as possible forcing them to not stay or do their business somewhere else. I’ve noticed less people staying and less community aspect and have found others hanging out at other shops. It’s unfortunate because the baristas have become friends from constant visits but being there isn’t as comfortable as it once was. Hopefully they can bring slightly more normal table sizes back. Besides that…I love Merit Medical Center. (I’m a grab and go now instead of enjoying the getaway I use to have to work or study)

Staff was helpful and friendly, the ambience here is great, and the drinks are delicious! We got the strawberry matcha and cereal milk cold brew. Both really good!

Was my first time visiting the shop, and it was super nice and had a very calming atmosphere to be honest. Since it was my first time I asked for a recommendation, they recommended the White Chocolate cappuccino and the London Fog scone and they were honestly really good! I got one for my sister to try (since shes more of a tea fan to get her opinion on the scone). The coffee was super good and not overly bitter and the scone was sweeter than I was expecting so, again, a really good first impression of the cafe. Honestly loved that they had their own merch too and hopefully I will go back again when I have the opportunity! Side note: this would honestly be a great place to do a study session for classes, exam season, or just get some extra work done. Keep in mind that’s its medical area so it can (and probably does) get busy quick. But still give them a try!