Doki Doki

The staff was unfriendly, and they were out of many menu items. There were a bunch of angry hand written signs telling customers how to clean up after themselves. The ube fluffy pancakes had the faintest taste of ube. The texture was good. But the taste severly underdelivered, and we found hair in them. Nothing we had was something any of us would want again, and the price was pretty steep to begin with.

Okay, so me and my family have been hyped to try this place for the better part of a year, but we live a distance away and the couple of times we've tried, parking wasnt really great downtown, so we have had to skip it. We we made the trek in on a Saturday and decided to pony up for parking. We get inside and are greeted by a sign saying there will be a 45 minute wait for the pancakes which is what we'd been wanting to try. We rang the bell and someone came out to take our order at which point we were told that the wait time had just increased to an hour. That's fine, just another 15 minutes. So we ordered a taiyaki fish for each of us, filled with Nutella for 3 of us and biscoff in mine and 3 orders of pancakes, 2 to be shared between my sister and brother in law and their daughter and one for me. After about 20 minutes, the taiyaki came out and they we good, but one was missing so we inquired with the staff and they told us there was still one cooking and in 5 more minutes they brought the other one out. (This is important for later.) So around the 1 hour mark they brought out two stacks of pancakes for my companions. I watched as they enjoyed and finished their food. Since we had inquired before about the missing item, we didn't inquire again, because we were sure the pancakes would be out soon. We waiting for almost 30 min at which point one of 2 people working came out of the kitchen and we inquired about the missing pancakes. My brother in law told them his name and they went to look it up and he had to take his receipt up to show that we had ordered 3 stacks. At this point we were ready to go and would have gladly just taken a refund, but that wasn't offered and the staff member helping us had disappeared back in the kitchen to apparently check on the missing stack. At this point we had already left the table and were waiting in the register area and they brought out a plated stack of pancakes. Then he saw we were ready to go and asked if we wanted a to go box. We said we'd take them to go. We had an hour drive ahead of us and at that point we had been there almost 2 hours. They brought out the pancakes hastily tossed in a container we took them and left. At that point they didn't look appealing at all, but after an hour drive they looked downright disgusting. I opened the box up upon returning home and was pretty sure I didn't want to eat the mess in the box. I tried a bite and noped out. I understand that some food should probably be eaten immediately and this is one of those items. I feel the staff should have anticipated this and offered a refund rather than offering to have us take them home. The were literally not cooked inside. They were supposed to be creme brulee dark chocolate but looked like an awful mess in a box. I'll include pics and let you decide for yourself if you'd try them. Definitely not going to return.

Tried the ube crepe cake here and woww it was absolutely out of this world. Super light, airy, and incredibly delicious, unlike anything I’ve had before. A bit pricey for a slice, but totally worth it. I was hoping to try the passion fruit crepe cake, but they were sold out. Highly recommend!

Food is 10/10!! We love everything. Especially the pancakes and crepe cakes! Really want to try their French toast. The location is rough though and did not feel safe. People even walk through the business from the back door open to the other side of the parking lot. Taking advantage of their drink dispensers. Signage is very small so I wonder how they are getting noticed. The food is incredible and they are so generous to the community! Wish you had a Utah County location :)

Having been to Japan, I was a little disappointed. The fruit sandos at 7-11’s in Japan are 1000x better and 1/4 the price. The bread with these were not the traditional soft fluffy milk bread. It was more dry and thin. The cream and berries were good. The pancakes were also mainly good based on their toppings. the pancakes weren’t bad, but they were also not something I would crave or be willing to spend $14 on again.