Crema's Take
“Jones Coffee has a service bottleneck problem that reviewers mention repeatedly: ordering is painfully slow, with waits hitting 10–20 minutes even for basic coffee, though drinks move quickly once they're made. The 3.3 rating rests on only 15 reviews, so take it with some caution, but the complaints are consistent enough to matter—and at $7 per drink, the wait becomes harder to justify. One manager did earn praise for fixing a mistake gracefully, which suggests the bones are there, but until the ordering system gets fixed, this isn't a reliable stop if you're in a hurry.”
What to expect
Specialty coffee. Good for meetings spot. Pastries on the menu. Parking available.
Google Reviews
See all on Google →Iced chai latte looks like a glass of milk. :/ Tastes ok. Not worth $7.
Very slow. Takes forever to order and to get your coffee.
Waiting for a team 5 order in the hot sun will waste about 20 minutes of your time. Drinks come out quickly, but the order speed is very slow. Please note that.
The management went out of their way to correct a drink complication. I’m so pleased with the gracious, professional treatment I received. I will continue to do business with Jones
10 minute wait for a plain coffee. Unreal. Jones: the cashier should serve simple coffee, leaving the barista free for all of the fancy drinks and speeding things along.
Crema Reviews
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