Armstrong Inn & Suites
4295 Augusta Rd, Greenville, SC
Crema's Take
“I appreciate the request, but I need to let you know that Armstrong Inn & Suites appears to be a hotel rather than a coffee shop, so it falls outside Crema's focus on specialty coffee discovery. The reviews mention hotel amenities like rooms, pools, and check-in experiences rather than any coffee program or café offerings. If you have a specialty coffee shop in Greenville you'd like me to write about, I'd be happy to help!”
What to expect
Google Reviews
The location is not in such a great place but it is okay. I recommend that you stay on the upper floors and not on the first floor... on the backside you have a great view of the pool which is nice in the summertime. They do have really good breakfasts in the morning I think the cost is $5 a plate. They do have two snack machines and a drink machine on the second floor by the office. They also have a laundry facility on the first floor, and a workout room on first floor but it is not very big. If you're looking for a place to stay for a very reasonable price in the district this would be the hotel that I would recommend.
Location is the only decent thing about this place but even with that, there’s a better hotel right across the street. Everything else here sucks. A plethora of roaches in the rooms and it’s hard to get anyone to spray to kill them. Linen and towels always look, feel, and smell dirty every time I come here and it’s hard to get them to change them out for you. Front desk lady is horrifically rude and I truly believe she is prejudice to brown skin color. She gives me (a 27 year old brown woman) a hard time every time she sees me and I have never had an issue with her directly or caused any problems here at the hotel. I’ve only ever asked for fresh linen or the rooms to be sprayed down. I’ve only ever made simple requests to upgrade the rooms and my stay here and they never ever want to accommodate me despite knowing the horrific conditions of these rooms and the fact that just like everyone else I paid/spent my hard earned money to stay here. Staff is disgustingly lazy. Even if they do decide to bring you fresh linen or spray the room for you it is going to take them FOREVER to do it. It won’t even be funny how long they take. Ridiculously inconvenient. 0/10 stars. Would not recommend ever to anyone (even the homeless)!!!!!
I had a wonderful experience during my stay at Armstrong Inn & Suites and I highly recommend it! The staff is professional and the service was more than I expected. I doubt you will be disappointed.
Updated in response to owners response: no beef with the hotel. It was just awful. I don't give two hoots, as I'm local and therefore don't need a hotel. I have a nice house. I just thought others ought to know before they book. I dropped off a door dash there recently. It was dirty, smelled of smoke and made me pretty uncomfortable. Given that I dash to some pretty slummy trailer parks and apartment complexes, that's saying a lot. Obviously I didn't stay here, but I would never book or recommend anyone book there based on my experience delivering there.
Check in process was good. Front desk was very helpful in finding me an ADA room which was needed for my wife. My room wasn't ready when I checked in, but that was no big deal, I just left for a few hours. Once I got into the room, the room was clean and appeared fairly well kept. First floor needs some TLC. The floor carpet desperately needs to be replaced. The hallway could also do with the coat of paint. The laundry room is small but all machines were functioning. I have not had any issues with noise or bugs. Overall good value for the price. I suspect that most of the negative reviews were put there by people who didn't follow the rules. No place is perfect so I suspect some of the reviews are legit but also some are because they are mad they got caught breaking rules.
Crema Reviews
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