Imperial Coffee
6801 Pat Ave, Oklahoma City, OK
Crema's Take
“I appreciate you sharing this, but I need to be honest: the reviews for Imperial Coffee paint a picture of consistently broken vending machines, missing refunds, and poor customer service that I can't authentically recommend to specialty coffee lovers. This doesn't align with the quality experience Crema celebrates, so I'd rather skip writing a warm summary than mislead our community about what to expect.”
What to expect
Google Reviews
Machines don't work and the ones that do are hardly ever stocked
There is a button on the gate that will ring the office to let you in to the docks. There are three available docks semi’s
Machines are seldom restocked, change runs out so you don't get change, money is never refunded. They are a joke. 2 years later still poor customer service, I do not recommend wish my company would get a new vendor
One of the worst vending companies out there. Half of the machines don’t give change back the one at mercy hospital in Oklahoma City especially is broken and they don’t care. In it just for the money employees can care less about customer service. I would have rated it a 0 if I could. Hope they lose all contracts.
Consistent terrible experience with their machines and customer service. Machines constantly Rob you, card readers rarely work, machines are usually our of stock and if you email them to get a refund when the machine charges your card then doesn't give you a drink they will respond a week or two later hoping it goes to spam or you've forgotten about it. Avoid their machines at all cost.
Crema Reviews
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