Kitanda Espresso & Acai

I had a great experience at Kitanda Espresso & Acai - McKenzie. The service was excellent ….everyone was very kind and welcoming. The food and coffee truly have the authentic flavor of Brazil, which made me feel at home. A special thank you to the manager extremely attentive and professional. She made the experience even better with her kindness and care. Highly recommend this place if you’re looking for great service, delicious Brazilian flavors, and a warm atmosphere

The best place in Seattle where I truly feel like I am in Brazil. The pão de queijo and the coffee are wonderful, the store is extremely clean, the cleanest Kitanda I have ever visited, and it is so cozy and welcoming. The manager is very kind and makes me feel at home. I am in love with this place and I recommend it to everyone with all my heart.

Having a place like Kitanda in the heart of Seattle really makes a difference. It helps a lot to kill the homesickness from Brasil, any day of the week. The store is very clean, well organized, and welcoming, and you can see the great work from the management, always paying attention to details and customer experience. The food is always fresh and high quality. The cheese bread (pão de queijo) is warm and delicious, the coxinha is crispy and well filled, and the acai is amazing, with real Brazilian flavor. It is a great place to visit any day of the week, for a quick coffee, a snack, or a calm break during the day. Good service, nice display, and a place that makes you want to come back. I really recommend for anyone living in Seattle or visiting the city who wants real Brazilian food, with quality, cleanliness, and good service.

This was one of the worst food and service experiences I’ve had at a place that claims to represent Brazilian cuisine. The coxinha, which is one of the most iconic Brazilian snacks, was terrible and sour, tasting as if it was spoiled. Completely unacceptable. The cheese bread (pão de queijo) had a rubbery, chewy texture, like something reheated in a microwave, with no freshness or real flavor. The ham and cheese pastry was also awful, with a clear taste of food that was old and reheated. On top of the terrible food quality, the service was just as bad. The person attending us showed no willingness to help, was visibly annoyed, and completely unwelcoming. There was no friendliness, no effort, and no basic customer service at all. For a Brazilian bakery, this experience was embarrassing. Poor food quality combined with terrible service makes this place impossible to recommend. I will not return and strongly advise others to avoid it.

I wish I had found this place earlier… a must go when you enjoy good, fresh and less processed food - which was surprisingly hard for me in Seattle. I had a Kitanda bread and an Açaí bowl and both were delicious and freshly made. The Flate White was also pretty good!