Sweet Caroline's Gelato

I was really looking forward to gelato and I got ice cream. Some of the gelato was too hard for the women serving us to scoop. There were plenty of flavors but not the texture of gelato I know and love. Also the coffee machine was broken, not really their fault but added to the…

I ordered an Americano, but the coffee I received was completely different from what I asked for. When I politely asked the employee to correct it, their attitude was extremely rude and unprofessional. I’ve never felt so dismissed over such a simple request. Customer service…

Sweet Caroline's Gelato - Downtown (McKinney) Not the best Gelato. Too frozen. Great Gelato supposed to taste, rich, smooth and flavorful. I came here with family to try their Gelato. When you look at the options, they offer 16 flavors. Including, “Tiramisu” that’s what I…

I'm not giving this one star because the coffee wasn't terrible. The "gelato" on the other hand, was not good. It's not gelato which has intense flavor and creaminess. This was icy and tasted like frozen milk. Either the proprietor doesn't know what real gelato is, or is hoping…

Unfortunately, this is not real gelato. The texture was lacking — it wasn’t creamy at all, and the flavor just wasn’t prominent. Authentic gelato is supposed to be rich, smooth, and bursting with taste, but this felt more like basic frozen dessert. Definitely disappointing if…