Ozarka Water

Your 16.9oz bottles are impossible to open without getting water all over myself. CHEAP. I hope your “bottom line” was worth it! Goodbye Ozarka.

We love working with Ozarka! We’ve had seamless billing and we receive an itemized receipt with every single visit. A big shout out to our delivery driver Quinton, he took fantastic care of us and just moved up and brought our new delivery driver to meet us and he will be a perfect fit no doubt. Our years of loyalty is almost exclusively because of Quinton. We know that will continue on with those he’s trained.

Worst possible accounting and customer service department I have ever encountered UPDATE I will not contact you, I am discontinuing my service with you. You have an ongoing problem with your office staff which has been going on long enough for you to correct, but alas you have not

Good luck working with the nightmare billing department. The drivers deliver but don't leave an itemized ticket to show what was delivered or picked up. Countless incorrect delivered items or amounts. What is the whole point of having it delivered if I have to supervise every drop off/pickup?

**update** Received a call from David apologizing for the interaction that we experienced. He helped get us back on track with water delivery as he was able to see that we were not repeat offenders on being late on our bills. He listened and that was all we needed. There is also another young lady who helped me when my paperwork was not being received. She gave me an email address and within 5 minutes, it was resolved. I apologize for not writing her name down but she was awesome too. Thank you for doing the 1 thing customers need.....understanding and just plain listened with no judgement. Thats the customer service I was looking for. Was with them for over 20 years. Unfortunately fell on hard times and $40 went to collections. We paid it immediately and now are being denied delivery. We have to drive to them if we want their water. No thank you. If this is how you treat LOYAL customers over 1 issue that was resolved quickly, then we don't want your service.