White Rock Coffee Express

I love the Strata, i read the reviews about the 3.00 tip, yall need to pay attention. It lets you choose custom tip, stop moving so fast and pay attention simple. Dont blame the employees due to your negligence. I did like the food but the drink was kind of mid the soapilla but the regular menued drinks are always good. I feel like the world has ran out of flavors but the coffee beans itself are so good.

Check your receipts! Usually love this coffee shop, they have a fun way of incentivizing tips with “Team Mario vs Team Luigi” “Cowboys vs Eagles” so on, baskets that make it easy and cute to tip in cash. Always, when I pay at the window, they hand me the card reader to tap or insert and I get prompted to tip, which I usually decline because I prefer to tip with cash there. Today I ordered a $3.50 bruschetta egg bite, and instead of handing me the reader, the woman took my card inside to process it. When she gave my card back, I asked for a receipt, and she seemed a little frazzled and turned around. Then a guy came to the window and said something out loud like repeating her, “Oh, she doesn’t want to tip anymore? Ok!” which caught me off guard since I hadn’t been prompted to tip at all. I asked if a tip had been added, and the woman popped from behind him and said she accidentally added a tip, I asked how much and it was $3, which normally no biggie; whatever! However, I did the quick math on a $3.50 order, that’s an 85.7% tip. I can honestly say I’ve never seen that as a tip prompt option. Before I could say anything again the guy now handling the transaction said it was no big deal and that they refunded it, which I appreciate! But honestly, it felt strange because that $3 tip probably had to be entered manually, it’s not like an easy mistake of a 15%-20% to just “tap.” Mistakes happen, and they fixed it, but I just wanted to share so others can be aware and double-check their receipts here. It’s a great place otherwise, and I hope they tighten up how they handle payments to avoid confusion in the future.

I really appreciate the hard work and energy of the employees. However, I did notice that the quality of the coffee wasn’t quite up to par this time. I’m choosing to think it might just have been an off day, as they usually serve really great coffee.

This little drive up is the best! I’ve NEVER had a coffee order messed up here. That’s big! Great coffee drinks. Great alternative non dairy milks. That’s super impressive! Great food items. Lovely staff. Always super helpful and friendly.

Went through the drive thru at about 10:30 today, and ordered 2 drinks and the Thai noodle bowl. This is what I received. I paid $8.25 for a bowl that's not even 1/3rd full. The service was great, and even though they were training someone, everyone was super nice and quick. This bowl is the most disappointing thing I've bought from here. It states that it's supposed to be 12.3 oz, and even with 2 plastic containers, it doesn't even reach 11oz. I need to emphasize- I do not blame the employees in the stand. They were all lovely. I am greatly disappointed, though.