Teazer World Tea Market - River Park

Best Birthday experience! My son took me for High Tea. The customer service was exquisite, food delicious, and tea was aromatic and full of flavor. I can't wait to do it again!!

On December 25th around 5 p.m., I stopped by this shop because I urgently needed to use the restroom. The store was open and nearly empty. I was told the restroom was for customers only due to store policy. When I explained that very few places were open because it was Christmas, both employees pointed toward the movie theater as an alternative. I understand businesses have policies, but the lack of empathy—especially on a holiday—was disappointing. I’ve been a customer here for years, and this interaction felt inconsistent with the calm, welcoming “Zen” atmosphere the brand promotes. Unfortunately, this experience has changed my desire to return.

My last review was a 5 stars now it’s going to be 3 stars. I’d like to even go lower for a 2.5 if possible. Came in hoping to get a nice hot tea. I decided to get a holiday chai to share with my wife and daughter. Total cost with 15% tip was over $14. The tea was good and with the sugar that was added it was good by itself. It also came with a non dairy creamer to make the tea creamier. So after we were done with our serving of tea, I figure that there was still potential to get more out of the tea leaf. So my daughter went up and they told her no we don’t sell hot water. So I went up and they then charged me $0.95 for hot water. I don’t want anymore sugar just fill up that pot up with hot water. So I’m wondering what was the difference between my daughter asking and me asking. From the get to they profiled her but not me. She was also told that she needed to be a paying customer when asked to use the restroom. Wow. This is how you treat customers. Owners of Teazers do better with your staff and managers. I was a fan but now not so much. People pay to come and enjoy your product. This left a bad taste in my mouth. I hope you will. Part of Teazers is not just the tea, it’s also about the atmosphere.

This was a unique tea experience. Loved it! I sat in the high tea section, a marvelous delicious treat, a must try for tea lovers looking for a quiet hideaway with beautiful teapots/teacups and tasty snacks. Dylan was a happy, courteous and welcoming hostess!! Will definitely be back !

This place had the best drink I’ve ever had in my life and tasted out of this world. The location is also great and the prices are reasonable.