Icebox Cafe

Cashier was super rude, wouldn’t let me finish before asking if that was it (multiple times) and then gave me hot coffee instead of iced, which I was fine with, but the lid wasn’t on all the way and it ended up burning my hand. And the bfast sandwich wasn’t even good. Of all of the places in MIA I would choose this one last.

Customer service isn’t just poor, they’re downright rude to you. Food is mediocre at best, and about double the price of any normal restaurant. I have no idea how they are still in business other than people simply being absolutely desperate for quick food. Even tho the food is terrible, you’re paying an absurd amount, and the staff is awful.

Dont order their pizza. Store bought frozen pizza is better, heck it taste like cardboard. Gave me lukewarm coffee full of Grounds. All for 18.00 dollars. Threw the pizza in trash. Good luck if you eat there.

I was happy I saw vegan options I got a falafel wrap , but I was so surprised then the employees told me it’s company policy that the cold sandwiches can’t be heated That’s crazy I understand they are cold to preserve but when has anyone ate falafel cold Please allow in the future for certain sandwiches to be heated It costs nothing!!! Especially when y’all already have certain sandwiches that y’all do heat Horrible policy Also while eating I just found a chicken part on my tabule whaaaat?

Another disappointing order through Goldbelly…I ordered a German Chocolate Cake from Icebox Cafe through Goldbelly, and unfortunately, the cake I received did not resemble the one shown on the website. I’ve attached photos for comparison. The quality and presentation were disappointing, as the actual product differed noticeably from what was advertised. I appreciate the convenience and concept of Goldbelly, but in this case, the experience did not meet expectations. I hope the company reviews this issue to ensure future accuracy in product representations.”