la Madeleine

I’ve been here a few times now, and each visit has been a great experience. The food is consistently good, and the atmosphere is warm and welcoming. The staff are always friendly, and the manager, Sanai, often walks around to check on guests, which I really appreciate as it makes it clear that she cares about the customers.

This was my first time here and MAN! The customer service was AMAZING. The menu was overwhelming me but Sanai was very patient with me and helped me figure out what to get. She was so kind and very knowledgeable in everything that's on the menu (you can really tell when someone genuinely likes their job). This was a great first experience and I will definitely be back. Thank you, Sanai!

Came in today because I had a free pastry item in my rewards and tried out the Pain Au Chocolat which is really delicious! Absolutely taking that back to the office to enjoy with some Hot Cocoa but I bet it’s even better with the Parisien Hot Chocolate here! The staff were very friendly, and Sanai helped explain the menu, including their combos. She came out later to ask others and myself how their/my meal was and when asked to get something by another patron, she was quick and polite to get the requested item. The bread and jams they have are great. The bread was soft and strawberry Jam very flavorful. I got the half chicken Parisien sandwich, with pasta salad. The sandwich took a few minutes to come out, but in a very reasonable amount of time. The bread was soft inside and had this perfect crunch on the outside where it was toasted. The sandwich itself had great texture and flavor and their pasta salad is one of my favorites. The only issue I had is with the Tea but this seems to be an issue any restaurant I go to where the tea was sitting out a little too long. Tea gets a distinct and unpleasant flavor as it sits out at room temp for too long. I mentioned it to the manager as he walked by and we had a chat about how they ensure the tea is made fresh every morning but he would go check. Overall a great experience from staff to food and the ambience here is always great.

I came here this morning while trying to find somewhere to get a sweet bite to eat. I have tried French items in the past so I was pretty curious. At first I thought they had a drive thru, but I think that would be impossible where the building is located. Regardless, I went inside and I was able to park in a quick spot in front of the location, to get a takeout item. Inside the building was well lit, not too bright but not too dark. There was an array of different breads and sweets, some inside a cold case, and the breads were spread out safely kept behind a clear glass. I chose a small lemon tart, and a creme brulee with caramel flavoring, as well as a large snickerdoodle cookie. It totaled a little over $10. I liked the topping on the tart, it was lightly sweet and helped the flavors of the lemon not be too harsh. It almost tasted like a faintly sweetened marshmallow. The center of the tart, was a little too much. Kind of sour and off putting, yet quite sweet at the same time. It wasn't my favorite, but it did curb my craving. As far as the creme brulee, the top was nicely broiled a bit, but when I got to the bottom of the tart it went from an eggy custard to more of a watery custard. The flavor was okay, caramel with a hint of cinnamon. And of course the egg flavor. The price to portion ratio was decent. The tiny tart was $3, and the creme brulee was $5.99. overall my experience was all right. I will give them four stars for the service however, but it was not crazy delicious. Just something fast and sweet to curb my cravings. They also had drinks close by like sparkling water, bottled water, bottled Orange juice, and a few sodas. I might come back to try something chocolate. They have a sacher cake slice, but I'm not a big fan of raspberry and chocolate together, so that may not be something up my alley.

This location is the best. They are always warm and welcoming here. Everyone smiles and is patient and polite. Sanai was extremely helpful and accommodating and provided excellent customer service. I always enjoy seeing her when I come.