Coffee Break Roasting
1940 Losantiville Ave, Cincinnati, OH
Crema's Take
“This Cincinnati roaster earns serious points for responsive customer service and reliable wholesale partnerships, though reviews suggest inconsistent experiences across their team and some operational concerns worth noting. They specialize in single-origin pour overs and espresso-focused drinks, with customers particularly excited about their direct-order options like their Sumatra offering. If you're ordering beans online or partnering with them commercially, you'll likely find them dependable, but visiting in person may require some patience.”
What to expect
Google Reviews
The worst disrespect from a person in Customer Service name Tammy. She was very rude and impatience. Tammy hung up on me 3 times other times I call she will not answer. My company will be canceling service after many years of doing business with them. Tammy should not be allowed to treat people in that manner. Shame on you Tammy and Shame on you Coffee Breakroasting to have someone like represent your Company!!!
I am sure the coffee is good but one of their trucks cut me off on 73 in rain. Not cool.
I am a first time customer that called to order coffee on Monday and spoke with friendly rep, no hassle very helpful. My order was delivered by FedEx on Wed. I can’t wait to try the “Sumatra”. I will order again from this family owned business.
I manage a small restaurant and they are always on the ball. Any time I've been in a pinch because ordering has slipped my mind or when we had a technical issue with our grinder, they are always quick to respond. I've called on a Friday morning when I realized we were dangerously low on beans heading into a busy weekend for brunch and they sent a technician by to drop off the coffee that afternoon. When you deal with so many companies that don't put this kind of effort into taking care of their clients, it really sticks out. Highly recommended if you run a small business and value superior customer service. Oh yeah, and the coffee is amazing!
No health or sanitation standard no control to pr vent cross contamination filter water develops allies in a few days after filtered. Pest control improvise with homemade traps you can see rat where they storage food and where they processing vending food. Extremely racist enviroment and no structure to file a complain. The administration directly express that they don’t fired employees they just make them miserable until they quit to avoid pay unemployment also they hey forbid me from using my walker during working hours
Crema Reviews
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