Wai`Oli iCafe & Lounge

Wai`Oli iCafe & Lounge

★★★★★3.8(28 Google reviews)

Crema's Take

“Wai'oli iCafe & Lounge leans on live music and creative tropical drinks to set the vibe, and when the staff is on, it delivers a genuinely fun atmosphere with decent food. The problem is consistency: reviews split sharply between warm hospitality and genuinely rude service, with some customers reporting dismissive or insulting treatment that soured their visit entirely. At 3.8 stars with a pattern of service complaints, it's a gamble—worth trying if you're in Hilo and the live music appeals to you, but go in knowing you might not get the relaxed island experience the place is aiming for.”

Google Reviews

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Cheryl Sadowski
★★★★★4 months ago

Music was amazing. Bartender (Jordan) was so fun

Vaishnavi Kumar
★★★★★5 months ago

Absolutely terrible experience. The service at this restaurant was shockingly bad. The server (a younger lady) was extremely rude, dismissive, and outright insulting. It took an unreasonable amount of time for her to even acknowledge our table, despite the restaurant not being…

Ilia Ponomarev
★★★★★7 months ago

No any happy hour beside $5 beer, waitress said there is no waioli lounge anymore and only wsw restaurant which is weird since the sign says waioli launge. Terrible experience!

Michael Eastman
★★★★★8 months ago

Good food. Good service. Nice to kick back and relax. Had the smash burger with avocado. Very good. Not to bad of a view either. The price wasn't bad for what I got.

Chelle T
★★★★★9 months ago

A nice surprise with singing and guitar music while we ate and had a drink to start our vacation. We ordered lechon and 2 pina coladas. Service was nice and efficient, the view is lovely. Day 2 we ordered Caesar salad and clams. The bread dipped in garlic sauce was nice. The…

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