Teapioca Lounge

This is our favorite place to come! The staff are so sweet and we always come at least 5 deep and that’s a lot of Bobba to make at once. The establishment is clean and modern! Teenager approved

When I walked in, I noticed drinks sitting on the counter even though customers were inside waiting. I later realized it was because they weren’t calling out names for the orders. One woman’s drink sat there for about six minutes before her name was finally called. When mine was ready, they only announced it as a “mobile order,” even though there were multiple people waiting. I had to look closely at the cup to make sure it was actually mine. This could all be avoided if they simply called out names for the drinks like they’re supposed to.

Kids loved 😍 their drinks and the games. Peach 🍑 Lemonade with boba for Blaze and Stella ordered the Tapioca mango 🥭 Tea. Nice reward for a hard day ..

It is with sadness I write this review but I have had too many bad experiences at this specific location. I love Teapioca and have been a regular for about 5 years but this location has several staff members that are lazy and cut corners. Teapioca has high quality teas and I always order them. They require 5 minutes to brew. There are several staff that barely let it sit 2 minutes so they can finish the drink quickly and I receive a basically white milk tea. My overall worse experience was when I ordered a black milk tea with strawberry syrup and they gave me their strawberry smoothie mix just without ice. It was slimy and thick. I took it up front and told them what I thought had happened and the girl up front told me with a straight face “our syrup is just like that” it is important to note I had ordered that drink before and their syrup is not like that. I am begging teapioca for some over sight as their staff is harming their quality. Please if anyone wants teapioca go to a different location. I have included a picture of a basically white milk tea (supposed to be Pu’Erh tea) and my “strawberry milk tea”

Disappointing. I shouldn't have tipped, but I did. The first two times I took my wife to this place, we had pleasant experiences: the atmosphere was nice with relaxing music so we could sit inside and enjoy a nice time together, and the drinks were good with some of the best boba we've had (very tender and fresh). The last time we went, they were playing unrelaxingly aggressive music (after we already paid and were waiting for our drinks, the song they played was so vile and littered with profanities that we should have just walked out), and the drinks were extremely disappointing. I ordered my drink with no added sugar, but they brought me one of the sweetest drinks I have ever had; even worse is that they packed my cup with so much ice that I didn't even have hardly anything to drink at all. And to top it all off, the boba was not tender, but a little tough (my guess is that it was old). My wife wanted me to take my drink back, but what's the point? If they'll do that to someone who tips them, what worse things will they do to my drink if I complain? No thanks! I normally will give a place a chance and try it at least one more time after a bad experience, but this experience was just so bad that it is unlikely I will ever visit again.