Grit Coffee, Crozet

Poorly managed. Would like to see the staff have a better system. Great location, food was good. Shouldn’t get my cup of tea after my hot food is prepared.

I live in the neighborhood and was loving the walk over to Grit Coffee because I know they have delicious breakfast pastries From Season's Yield Farms only to arrive at 9:20 am to see that everything is sold out already, except for a few muffins and a few cookies. This does not build confidence in going again. A coffee restaurant is supposed to have enough food to serve customers past the hour of 9:20 am! It may have been a fluke, but I would like to understand how you can be out of things so early. Are people who are "in-the-know" ordering online? I would love to come back but I will do so reluctantly until I know there will be enough food to service all customers. Very disappointed in my neighborhood coffee shop.

Update: Since posting this review, I have observed improved staffing and morale at the Grit location in Crozet. The coffee is still excellent as usual and the manager always does a great job supporting the employees and providing a positive customer service experience. Original Review: Grit ownership and leadership need to address the poor staffing of the Grit location in Old Trail, Crozet. Today I was in this location for at least 25 minutes: I waited 5-10 minutes for the barista to take my order when I was the only one waiting in line, then I waited another 15 minutes for 2 iced Americanos before checking on the status of my drinks- only to find there were still 3 tickets ahead of mine. At that point I canceled my order and received a refund. I am a regular customer of Grit- Crozet; however, in recent months the staffing has been terrible. It is sad to see just one barista taking orders and making drinks by herself, who appears overwhelmed and tearful. At one point the tearful barista stepped away in the back to take a moment for herself. This is no way to treat employees of a Grit location that is quite busy and receives a lot of community business, especially when I see that other Grit locations seem appropriately staffed. This location will only get busier as Crozet residential and commercial development continues. Grit ownership and leadership- please address this obvious staffing and morale issue at Grit in Crozet. Until then, we will avoid the Crozet Grit location on Sundays and any other days that appear to be poorly staffed.

So incredibly slow recently. Waiting inside for over 30 minutes for my order every time I go even if just one or two people are ahead of me. Placed order online today at 10 AM, and it said it would be ready at 10:15 online. Go to the store at 10:30 and the order had not even been started. Workers are very nice but have no sense of urgency. Unless you have an hour of time to kill no point in going here.

This place is awesome. Great atmosphere with indoor (comfy seats!) and outdoor seating. A little nook in the corner where your kiddo can play with some toys or a small chalk board. I had the black bean hummus wrap for lunch then on a second visit (the next day) the avocado toast; both were delicious. Definitely coming back here the next time I'm in town!