Big Apple Bagels

Big Apple Bagels

3838 W Centre Ave #100, Portage, MI

★★★★4.1(195 Google reviews)

Crema's Take

This bagel spot in Portage has the bones of a neighborhood favorite with solid pastries and a full breakfast menu, but recent reviews suggest the experience has become inconsistent and frustratingly overpriced. While some customers still praise the food quality and occasional good service, others report concerning issues ranging from hair in bagels to dismissive staff attitudes and skimpy portions—like getting a half cup of coffee when the pot wasn't empty. If you're grabbing coffee and a quick bite, it might be worth a try, but the vibe seems to depend heavily on who's working that day.

What to expect

Classic coffee drinks done right. Quick-grab spot. Full breakfast, pastries, and light food on the menu. Family friendly.

Family friendlyLight foodTraditional drinksFull breakfastPastriesQuick grab

Google Reviews

Shannon
★★★★3 months ago

I have been coming to this Big Apple Bagels for years, and I have always tried to be a patient and understanding customer. However, after my most recent experience, I can confidently say I will not be returning. I stopped in last Sunday after church, and while it was busy, it…

Laurel P
★★★★4 months ago

Standing waiting for food as the girl behind the counter complains about the order with a food allergy as she put up her fingers to put quotes around the allergy and made fun of it. I guess she didn't care who was in the restaurant as I was standing right there as she…

L T
★★★★4 months ago

This place used to be good but as of the last year has been expensive for not very good food. A couple weeks ago I ate here and there was hair in my bagel super disgusting long hair and the shop didn’t look clean at all and some of the girls working were very slow. The girls…

Brittny Boshoven
★★★★6 months ago

The food: delicious! The service was great. The atmosphere: disgraceful. 9am on a Wednesday, the entire shop had to listen to the crew behind the counter complain and swear. Poor Avery, I hope she showed up for her shift because the girls waiting made their disappointment in her…

Daniel Martin
★★★★7 months ago

I bought a sandwich and coffee for $14.29. The regular coffee thermos was about empty and only got a half cup. When I told employee “The C” I was told there wasn’t more because we’re closing in an hour. She said I could have hazelnut or decaf, no apology or offer to refund. I…

Nicky Lee
★★★★★6 months ago

I’ve given them 2 chances in the last month. Can’t get an order right. When you call it’s ohh you have to tell Uber eats and figure it out with them. They hold no responsibility. This use to be one of my favorite places but I can’t keep spending money for orders that aren’t…

Crema Reviews

No Crema reviews yet

Been here? Be the first to leave a review in the app.

Write a review on iOS