Crema's Take
“The COACH Coffee Shop has serious execution problems that consistently frustrate customers: long waits despite short lines, staff distraction, and drinks made incorrectly by baristas who seem bothered by the work. This rating is based on just 8 reviews, so take it as a early warning rather than definitive, but the complaints are strikingly consistent about service slowness and indifference. A few customers praise the friendliness of front-of-house staff and cleanliness, but that hasn't translated into a place where you can reliably get a decent coffee in a reasonable amount of time.”
What to expect
Classic coffee drinks done right. Good for meetings spot. Pastries on the menu.
Google Reviews
See all on Google →staff was super nice, super clean too. can’t wait to go back to try some of the cute pastries
Walked out ! Waited 20 minutes while staff chatted away and had at least 10 orders to fulfill. So many people waiting and they were too busy chatting about their weekend. Some women said they had been waiting for 1 hour. Lemonade and matcha are filled from a machine. Just go to…
The girl who took my order was lovely she had red hair and great customer service, the issue was with the associates whose messed up my drinks on back bar, they where unhelpful and annoyed that they didn’t get my drink right and when I told them it was placed as hot and not cold…
Took like 1 hr to wait for a few coffees not a big line either to wait much
We were not too impressed. The line was approximately 30 minutes. Would have been nice if staff acknowledged the wait. Once inside the menu was underwhelming. The pastries did not look fresh. Staff did not engage with their customers once at the counter to order. Not even a…
Crema Reviews
You might also like
Blue Corn Cafe & Bakery
★ 4.9 (970)
This Glendale gem radiates genuine warmth from the moment you walk in, with…
808 Social AZ
★ 4.9 (320)
808 Social AZ is a beloved neighborhood gem where baristas like Moana and Sam…
Monae Fusion Brunch Café
★ 4.8 (534)
Monae Fusion Brunch Café is a warmly elegant spot in Glendale where you can…
The Black Sheep Coffee+Tea+Smoothies
★ 4.8 (438)
This downtown Glendale gem wraps serious espresso craftsmanship in an…