Bionics by Onyx

Horrible experience. A friend and I each ordered a drink and not only did we not get our drinks, we had it poured out into the trash. Then my friend tried the other machine and ordered an iced onyx delight, instead it just gave him a shot of espresso. Horrible machine and…

FAILS EVERY TIME. This has failed me several times in the last few months, shame on me for hoping it would work this time. That’s my drink in the window, screens are not working today which resulted in failed automation. Onyx will refund your money but it is not worth the…

Big fans of Onyx coffee. Tried the Hot Chocolate for an evening warm up. The concept of Bionics is cool, but the Hot Chocolate was very underwhelming. Minimal chocolate flavor and no added sugar at all. Basically was steamed milk, water, and a tiny splash of chocolate powder, as…

The machine started to make an iced mocha, then threw the cup and the ice out because it didn’t put enough ice in. Then it proceeded to make another, filling the entire cup with ice and then making the most bland iced mocha I’ve ever had. We also tried the vanilla latte. Same…

This robotic coffee machine Bionics by Onyx has an overall process of making coffee from beans to latte - it was smooth and efficient. However the final result of my experience here was disappointing due to poor service. I ordered a drink, the machine made whole drink but that…